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VP Customer Success (f/m/d)

Manex AI· Revenue
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Hybrid (Munich)€0Full-timePosted 5d ago

About the role

Leadership role responsible for delivering measurable customer impact from pilot to global rollout, building and guiding the Customer Success organization, and shaping business model and product strategy for Manex AI.

Responsibilities

  • Lead and oversee complex customer projects, ensuring delivery from pilot to global rollout
  • Drive project management and coordination of integrations across industries
  • Guide and mentor sales, ops, and tech stakeholders within cross-functional project teams
  • Build and strengthen long-term customer relationships with enterprise stakeholders, from shop floor to C-level
  • Strategically expand and manage the Customer Impact Team
  • Take an active role in the strategic development of the business model and product

Qualifications

  • Degree in Industrial Engineering, Mechanical Engineering, or similar (industry PhD a strong plus)
  • 5 to 10 years of professional experience in consulting, automotive, manufacturing, or tech
  • Good understanding of AI, software, and production processes
  • Proven ability to lead cross-functional teams and orchestrate stakeholders
  • Business-fluent in German and English
  • Based in Munich or willing to relocate, ready to go all-in with us

Skills

Required:Project leadershipStakeholder managementIndustrial/Mechanical engineering backgroundAI/software understanding

Benefits

  • A unique opportunity to lead a top-tier team
  • Top-of-market compensation with equity package
  • A best-in-class network (funding, industry, and talent) across Europe and the US
  • A fast-paced environment backed by the world's best investors with the world's leading organizations as customers
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Manex AI

One production system for autonomous manufacturing.

Manex AI builds Kosmos, the Autonomous Enterprise AI Platform for industrial and manufacturing OEMs - unifying quality (Blackbelt), execution (Takt), and shopfloor (Gemba) operations into one production system.

Autonomous Enterprise AI PlatformBlackbeltGembaKosmosQualityShopfloorTaktexecution
Company profileWebsite

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