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Manager, Supercomputer Site Reliability Engineering - Memphis

xAI· Data Center
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Hybrid (Memphis, TN / Southaven, MS)full-timePosted 6d ago

About the role

Manager of Supercomputer Site Reliability Engineering responsible for compute and infrastructure performance across multi-campus hyperscale GPU infrastructure, driving SRE team growth, reliability, and incident response with emphasis on hardware RCAs, software orchestration, and facilities reliability.

Responsibilities

  • Serve as the senior operational authority for the SRE organization and represent production reliability concerns in engineering and leadership discussions.
  • Lead integrated Supercompute systems engineering reliability team responsible for reactive and increasingly proactive cluster and facilities health and reliance initiatives
  • Build out the site reliability engineering sub-teams: compute hardware failure analysis, software tools, cluster monitoring, and integrated site reliability engineering
  • Drive operational superiority
  • Define SRE organizational structure and develop culture of 24/7 operational excellence
  • Physics limit anomaly response times and robust proactive health processes
  • Define on-call responsibilities, incident management protocols, leadership structure, and communication discipline
  • Develop training schemes for tough, competent, and disciplined monitoring and response teams
  • Establish clear operational interfaces with Datacenter Operations, engineering teams, vendors, and other service owners
  • Own vendor oversight and accountability mechanisms
  • Drive mean time to repair toward physics limits
  • Define and continuously improve operational procedures and analysis documentation mechanisms with strong emphasis on intelligent automation
  • Lead robustification of documentation workflow
  • Ensure efficient signal to noise in execution
  • Define operational targets, health indicators, alerting standards, and incident severity definitions that facilitate measurable team performance insights and accountability mechanisms
  • Cultivate engineering excellence
  • Drive high technical standard for hardware root cause analysis and remediation teams ensuring industry-leading hardware failure diagnostic expertise
  • Integrate with platform engineering teams to develop sophisticated hardware and system understanding to drive high operational reliability
  • Drive repeat hardware issues to a minimum and lead automation efforts to eliminate manual overhead for unavoidable remediation needs

Qualifications

  • Bachelor’s degree and 3+ years of experience working in a large scale operations with 2+ years leading people leaders of technical teams or 10+ years of experience working in a large scale operations with 5+ years leading people leaders of technical teams.

Skills

Required:Site Reliability Engineering leadershipHardware root cause analysisIncident management
Nice to have:Automation tooling

Benefits

  • Not specified in description
Last updated Oct 21, 2026. Interested? Apply on the company site.

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