← All roles

Product Support Engineer

Anduril· Maritime & Maneuver Dominance : Undersea Dominance - Engineering & Operations : Field Test Engineering
Apply on company site
Hybrid (Perth / Sydney)Full-timePosted 6d ago

About the role

Anduril Industries is seeking Product Support Engineers for the Dive-XL team to support Extra Large Autonomous Undersea Vehicles (AUVs) across field operations, including after-hours on a rotating roster, through problem assessment, root cause analysis, and coordination of engineering changes and documentation.

Responsibilities

  • Provide on-call engineering support to the teams operating and maintaining fielded AUVs, including outside business hours on a rotating roster
  • Establish what happened from logs, telemetry, configuration and maintenance history, bound the issue to a subsystem and failure mode and define workarounds that restore capability
  • Plan and lead root cause investigations to a defensible conclusion — systemic or isolated, and whether design, production, maintenance or operation induced
  • Chair Material Review Board dispositions and manage fleet-wide system limitations, including whether to operate in a degraded state
  • Turn fleet data into engineering recommendations and requirements, and drive those changes through the design teams
  • Build the monitoring, alerting and diagnostic tooling that surfaces problems before the field reports them, and the run books and knowledge base that shorten every response
  • Author and distribute service bulletins, and track incorporation across the fleet to completion
  • Create or approve operations, troubleshooting, incident response and maintenance publications
  • Govern the as-maintained configuration and SBOM

Qualifications

  • A genuine interest and 5+ years of professional experience in software, electrical, mechanical, mechatronic or systems engineering on complex systems
  • Demonstrated ability to independently root cause difficult, ambiguous faults from limited or conflicting data
  • Hands-on experience with real hardware in an operational, field, integration and test, production or maintenance environment
  • Sound engineering judgement under time pressure, including assessing the acceptability of degraded operation
  • Strong coordination and communication, able to own an issue, manage stakeholders and drive it to resolution or a clean handover, and to explain a technical finding to engineers and non-engineers
  • Experience with configuration management, engineering change processes, and fleet-wide change incorporation
  • Experience with robotic and/or autonomous systems within the maritime environment is advantageous
  • A sincere commitment to a positive, inclusive, and collaborative culture
  • Ability to obtain and maintain a NV2 Security Clearance

Skills

Required:On-call engineering supportRoot cause analysisSystem troubleshootingStakeholder managementDocumentation & publishing

Benefits

  • Comprehensive, competitive benefits package available to full-time employees (health, recovery, and other support)
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Anduril

defense-aero-and-safetyliquid-ai-recruiting-targetsetter-30setter-30-2026-q1wing-list-2026wing-list-2026-giga-stage
Company profileWebsite

More open roles at Anduril