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Senior Engineer, Virtualization

AHEAD· MS Infrastructure (Managed Services)
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Hybrid (Gurugram, Haryana / Bangalore / Hyderabad)Full-timePosted 4d ago

About the role

Senior Virtualization Engineer responsible for health, stability, security, performance, and lifecycle management of virtualization and compute platforms within Managed Services customer environments. Provides 24x7 operations leadership, tier 3 technical guidance, and cross-domain collaboration to ensure customer outcomes.

Responsibilities

  • Provide enterprise-level operational support for incident, problem, change, request, and event-management activities
  • Lead complex and escalated virtualization incidents, including high-risk, recurring, cross-domain, vendor-dependent, and platform-impacting issues
  • Provide technical leadership during P1 incidents by assessing impact, coordinating technical actions, documenting risks and decisions, and driving resolution through closure
  • Serve as a subject matter expert and escalation point for virtualization and compute technologies, addressing technical events and requests needing additional resources or urgent attention
  • Assess customer environments for performance, capacity, configuration, design, resilience, security, and supportability issues; propose and implement resolutions
  • Provide architectural oversight and validate that proposed changes, designs, and remediation plans align with vendor-supported practices, client standards, capacity, resiliency, security, and service scope
  • Work across networking, storage, operating-system, security, monitoring, automation, and application teams to troubleshoot complex infrastructure issues
  • Work with vendors and hardware partners to resolve virtualization and compute issues, coordinate escalations, and implement supported resolutions
  • Own or contribute to problem-management records, corrective actions, preventive actions, post-incident reviews, and technical root-cause analyses for recurring or systemic issues
  • Lead or support platform lifecycle activities, including upgrade readiness, compatibility validation, capacity planning, end-of-support and end-of-life assessments, patch planning, firmware coordination, and VCF lifecycle management
  • Maintain accurate client architecture, access, configuration, monitoring, hardware, firmware, inventory, and maintenance documentation. Reconcile documentation against authoritative platform, CMDB, monitoring, and inventory sources
  • Ensure that clients' infrastructure is healthy, stable, secure, documented, and configured with accepted technical best practices
  • Perform recurring operational-risk reviews and identify opportunities to improve platform stability, supportability, monitoring coverage, security posture, automation, and service consistency
  • Support annual architecture, capacity, lifecycle, and standard-operating-procedure reviews, and provide technical inputs for quarterly business reviews or other strategic client reviews
  • Own the technical execution of assigned client onboarding and offboarding activities, including access validation, monitoring coverage, vendor access, initial documentation, known-issue identification, and EoS/EoL review
  • Provide clear technical context, risk, impact, dependencies, recommended actions, and next steps to Client Success Managers and customer technical contacts. Business-impacting or scope-related customer communications should be coordinated through the appropriate Client Success Manager
  • Participate in 24x7 operations and the on-call rotation, including major incidents and planned maintenance activities as scheduled
  • Complete training and certification as assigned to further skills and knowledge
  • Mentor L2 engineers, improve escalation quality, review technical work when assigned, and contribute to standards, runbooks, knowledge articles, training, and continuous-improvement initiatives

Qualifications

  • Bachelor's degree or equivalent in Information Systems, Computer Science, Engineering, or a related field
  • 10+ yrs of experience with virtualization technologies and enterprise infrastructure operations
  • Experience with VMware vSphere/VVF required
  • Experience with VMware Cloud Foundation (VCF) required
  • Experience with Nutanix AHV required
  • Experience with Microsoft Hyper-V preferred
  • Experience with Red Hat OpenShift Virtualization, including virtual-machine lifecycle management, networking, storage integration, and operational troubleshooting
  • 5+ years of hands-on experience with VMware Cloud Foundation (VCF) deployment, configuration, lifecycle management, and operational support
  • Proficiency in VCF lifecycle management, including automated deployment, patching, and upgrades using SDDC Manager
  • Experience with VCF workload domains, including VI workload domains and NSX-T network virtualization
  • Knowledge of VCF validated designs and reference architectures for hybrid-cloud implementations
  • Experience with VCF integration with public-cloud services (VMware Cloud on AWS, Azure VMware Solution, Google Cloud VMware Engine) preferred
  • Experience with VCF's automated deployment and configuration of vSphere, vSAN, NSX, and vRealize Suite or Aria components
  • Demonstrated ability to manage converged infrastructure through VCF's unified platform spanning compute, storage, networking, and security
  • 10+ yrs of experience with operational administration of enterprise IT systems
  • 10+ yrs of experience with performance and infrastructure monitoring tools (LogicMonitor, Elastic, or comparable platforms)
  • 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred
  • Experience with Cisco UCS and Dell hardware systems required
  • Familiarity with Dell PowerFlex/PowerStore/VxRail preferred
  • Operating System skills with Windows and Linux preferred
  • Understanding of PowerShell and PowerCLI with ability to create and utilize scripts for administration, troubleshooting, reporting, and automation required
  • Managed Services or consulting experience required
  • VMware Certified Professional certification required; VMware Certified Advanced Professional certification preferred
  • ITILv4 certification preferred

Skills

Required:VMware vSphere/VVFVMware Cloud Foundation (VCF)Nutanix AHVRed Hat OpenShift VirtualizationVCF lifecycle management

Benefits

  • Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
  • Paid time off and company holidays, along with additional leave benefits as per policy
  • Flexible work arrangements, supporting work-life balance
  • Learning and development opportunities to support continuous growth and upskilling
  • Employee wellness initiatives and programs focused on physical and mental well-being
  • Retirement and statutory benefits in line with India regulations
  • Inclusive and people-first culture, with a strong focus on collaboration and ownership
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About AHEAD

Digital Platforms Engineered for Modern Enterprises

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations.

Platform SolutionsInfrastructure ModernizationLifecycle ManagementSeamless Integration
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