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Senior Communications Manager, Shows

Substack· Communications
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Hybrid (San Francisco (HQ)), Hybrid (New York)$150k - $180kFull-timePosted 4d ago

About the role

Senior-level communications lead for Substack's audio and video offerings, owning product storytelling, editorial and integrated publicity strategies, and elevating creators across channels.

Responsibilities

  • Lead audio and video storytelling. Own and execute an integrated communications strategy across editorial, social, publicity, events, and creator channels, driving awareness of Substack's audio and video offerings.
  • Own product storytelling and education. Lead communications for Substack's audio and video products, from launches and feature announcements to ongoing storytelling and creator education, working closely with product and creator partnerships to proactively identify opportunities and bring them to life.
  • Elevate creators. Build an ongoing pipeline of stories about podcasters and video-first creators building on Substack, developing content and campaigns across owned and earned channels.
  • Identify industry opportunities. Stay close to the podcasting and video landscape, including competitor platforms, emerging trends, and industry conversations, to identify opportunities for Substack and bring insights back to product and storytelling.
  • Shape our presence at industry events. Bring a strong perspective to Substack’s presence at major industry gatherings, including SXSW and podcast festivals. Shape programming and storytelling and ensure presence builds awareness and elevates creators.
  • Be a voice in the creator ecosystem. Build in public, share stories and insights, engage with creators and industry voices across X, YouTube, Substack, and other channels.

Qualifications

  • 6+ years of relevant experience.
  • Exceptional writer and editor.
  • Creator ecosystem fluency.
  • Audio and video expertise.
  • Entrepreneurial spirit.
  • Engage with all voices.
  • Flexibility to travel.
  • Location: Based in San Francisco (preferred) or New York City.

Skills

Required:Integrated communications strategyWriting and editingCreator ecosystem fluency

Benefits

  • competitive compensation package that includes salary, equity, and exceptional benefits
Last updated Oct 21, 2026. Interested? Apply on the company site.
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