Office Administrator
Aprio· Business Operations – Corp Operations
Charlotte, NCFull-timePosted 5d ago
About the role
Office Administrator to serve as the welcoming face and operational hub of the local office, supporting front desk activities, aiding tax professionals, and delivering an exceptional experience to clients and internal team members in a fast-paced environment.
Responsibilities
- Greet clients and visitors in a friendly and professional manner and maintain a welcoming, organized reception area
- Answer and direct incoming phone calls, taking messages and routing calls as necessary
- Schedule and manage client appointments and meetings for tax professionals
- Assist clients with inquiries and ensure confidentiality and discretion when handling sensitive information
- Sort and distribute mail, faxes, and other correspondence
- Maintain and organize electronic and paper filing systems for client records and office documents
- Accurately enter client information into databases and assist in preparing and processing tax-related documents and forms
- Monitor and order office supplies to maintain appropriate inventory levels; report maintenance issues to appropriate personnel
- Support office event planning and coordination, including scheduling, catering, and supply ordering in alignment with firmwide guidelines
- Collaborate with tax professionals and support staff to communicate client appointments and facilitate efficient office operations
Qualifications
- High school diploma or equivalent; additional education or certification in office administration is a plus
- Previous experience in a receptionist or administrative role preferred
- Proficiency in Microsoft Office Suite; familiarity with tax software is beneficial
- Excellent verbal and written communication and interpersonal skills
- Strong organizational skills with keen attention to detail
- Professional demeanor with client-centric approach
- Demonstrated ability to handle confidential information with discretion and integrity
- Effective time management skills with the ability to prioritize tasks and meet deadlines
Skills
Required:CommunicationOrganization and Time ManagementConfidentiality and DiscretionMicrosoft Office Suite
Nice to have:Tax Software Familiarity
Benefits
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Aprio
Grow with Aprio
Aprio is the business advisory, tax, and accounting firm for innovators, business leaders, and entrepreneurs. Get the guidance, technology, and resources you need to compete, scale, and meet what's next with confidence.
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