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Manager, Assurance Professional Practice Group Operations

Aprio· Business Operations – PPG, Legal and Risk
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Hybrid (Atlanta, GA / New York, NY / San Francisco, CA / Portland, OR)$97.5k - $162.5kFull-timePosted 5d ago

About the role

Operations Manager for the Professional Practice Group responsible for governance, administration, and continuous improvement of critical operational processes and systems spanning multiple business units, including intake, conflicts, CRM, risk, ethics, and vendor management.

Responsibilities

  • Oversee the daily operation, governance, and continuous improvement of assigned operational processes and software platforms across business units.
  • Establish process standards, ownership, controls, documentation, and service expectations for assigned operational workflows.
  • Lead cross-functional operational projects and initiatives from scoping and planning through implementation, adoption, and post-implementation review.
  • Manage legal, licensing, and related compliance workflows to support timely, accurate, and documented completion of requirements.
  • Administer assigned software platforms, including business requirements, configuration coordination, testing, issue resolution, access governance, and enhancement prioritization.
  • Draft, maintain, communicate, and enforce policies, procedures, and operating standards within the role's area of responsibility.
  • Monitor operational, compliance, vendor, and reputational risks; recommend controls and coordinate corrective actions with appropriate stakeholders.
  • Partner with business unit leaders and subject matter experts to align processes, resolve cross-functional issues, and support consistent execution.
  • Develop metrics and reporting to evaluate process performance, control effectiveness, service quality, and improvement opportunities.
  • Serve as a liaison to executive leadership by presenting operational priorities, risks, decisions, recommendations, and progress updates.
  • Maintain audit-ready process and system documentation and support internal reviews, external requests, and remediation activities.
  • Provide process guidance, training, knowledge sharing, and mentorship to junior staff and stakeholders

Qualifications

  • Bachelor's degree required; MBA or relevant professional certification preferred.
  • Five or more years of progressively responsible operations experience, including ownership of cross-functional processes, systems, or programs.
  • Experience leading operational projects and partnering with stakeholders across multiple business units.
  • Experience administering business applications and managing workflow, governance, compliance, legal, licensing, risk, or vendor-management processes.
  • Demonstrated ability to develop policies, define controls, document processes, analyze operational information, and communicate recommendations to senior and executive stakeholders.

Skills

Required:Process improvementProject managementCompliance and risk management

Benefits

  • Medical, Dental, and Vision Insurance on the first day of employment
  • Flexible Spending Account and Dependent Care Account
  • 401k with Profit Sharing
  • 9+ holidays and discretionary time off structure
  • Parental Leave – coverage for both primary and secondary caregivers
  • Tuition Assistance Program and CPA support program with cash incentive upon completion
  • Discretionary incentive compensation based on firm, group and individual performance
  • Incentive compensation related to origination of new client sales
  • Top rated wellness program
  • Flexible working environment including remote and hybrid options
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Aprio

Grow with Aprio

Aprio is the business advisory, tax, and accounting firm for innovators, business leaders, and entrepreneurs. Get the guidance, technology, and resources you need to compete, scale, and meet what's next with confidence.

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