Director, Client Accounting & Advisory Services (Restaurant, Franchise, & Hospitality)
Aprio· Client Accounting Services – Restaurant, Franchise & Hospitality CAS
Hybrid (Multiple U.S. locations)Full-timePosted 5d ago
About the role
Director-level leadership role overseeing a scalable outsourced accounting practice for multi-unit restaurant, franchise, and hospitality operators. Responsible for end-to-end delivery across three technology stacks, managing a ~40-person onshore/offshore team and ~175 client relationships across 1,000+ locations, with a focus on process, technology, automation, and AI to drive growth and margin.
Responsibilities
- Own the P&L for the practice, including job margin, realization, utilization, revenue per FTE, and billing
- Lead three delivery teams operating across distinct technology stacks; standardize where it creates leverage and specialize where platforms demand it
- Design and manage the staffing model to ensure the right work is performed at the right level
- Deliver an accurate, on-time monthly close and financial reporting package backed by documented quality-control and sign-off standards
- Produce restaurant-specific reporting, including prime cost at the unit and group level, multi-entity consolidations, and franchisor-required and lender covenant reporting
- Build repeatable workflows and operational processes that enable practice growth without proportional increases in cost
- Evaluate, implement, and drive adoption of cloud accounting, automation, and AI tools; lead the team through continuous change
- Maintain client data security, access controls, and internal controls across all platforms and automation tools in use
- Own new-client onboarding to ensure every engagement reaches target margin within its first 90 days
- Hold scope and pricing discipline; ensure out-of-scope work is quoted, billed, or declined
- Recruit, develop, and retain managers and staff across onshore and offshore teams with clear career paths and succession planning
- Lead and grow a book of multi-unit restaurant, franchise, and hospitality client relationships for the long term
- Drive relationship expansion through cross-serve opportunities in tax, advisory, and technology, and represent Aprio in the RFH industry community
Qualifications
- 10+ years of accounting experience, including 4+ years leading an outsourced accounting, CAAS, or shared-services finance operation; bachelor's degree in accounting, finance, or a related field, or equivalent experience
- Demonstrated track record of running a profitable delivery operation with direct accountability for margin, utilization, and realization
- Hands-on experience across multiple cloud accounting platforms, including POS, financial back of house, payroll, and bill-pay integrations to the general ledger
- Experience building or rebuilding processes, policies, and standards at scale, and leading the adoption of automation and AI
- Proven ability to develop managers and lead teams through change; strong written and verbal communicator
- Client-facing relationship ownership and business development experience
- Working knowledge of AICPA independence rules for non-attest services
Skills
Required:P&L ManagementDelivery Team LeadershipCloud Accounting PlatformsAutomation & AI Adoption
Benefits
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Aprio
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