Accounting and Onboarding Manager, Client Accounting & Advisory Services (Restaurant, Franchise, & Hospitality)
Aprio· Client Accounting Services – Restaurant, Franchise & Hospitality CAS
Hybrid (Conyers, GA / Atlanta, GA / Birmingham, AL / Topeka, KS / Overland Park, KS / Raleigh, NC / Valdosta, GA / Alpharetta, GA / Austin, TX / Charlotte, NC / Dallas, TX / Fort Lauderdale, FL / Houston, TX / Nashville, TN / San Antonio, TX)Full-timePosted 5d ago
About the role
Manager level role leading new client onboarding and ongoing accounting delivery for clients in the restaurant, franchise, and hospitality industries. Responsible for onboarding, client accounting and financial reporting, leadership and advisory services, project/technology enablement, and team development within CAAS RFH.
Responsibilities
- Own each onboarding from internal handoff and client kickoff through stabilization and transition to the recurring accounting team
- Build and manage project plans with clear scope, milestones, owners, dependencies, decisions, and target dates
- Manage onboarding and client initiatives in accordance with the signed scope of services, while promptly identifying, documenting, and elevating potential add-on services or out-of-scope work for approval and separate billing before work proceeds
- Lead kickoff, status, and transition meetings; keep clients and internal stakeholders aligned on progress, responsibilities, risks, and outstanding items
- Identify delays, missing information, cleanup needs, scope gaps, and other risks early; develop recovery plans and escalate when needed
- Own accounting and financial reporting for assigned clients, including agreed-upon deliverables, deadlines, responsibilities, and scope
- Lead month-end and year-end close, using technology and automation where appropriate to improve consistency, identify exceptions, and accelerate routine work
- Prepare and review complete, accurate, and well-supported workpapers that clearly document account activity, reconciliations, conclusions, and the audit trail supporting financial reporting
- Establish consistent workpaper preparation standards and ensure supporting schedules are organized, current, and ready for efficient review
- Apply accounting expertise and professional judgment to surface trends, investigate anomalies, and recommend practical solutions
- Serve as the primary accounting contact and trusted advisor for assigned clients
- Lead financial reviews that connect operational context and financial data, making results and key performance drivers clear and actionable
- Help clients improve reporting, forecasting, and workflows so they gain better visibility into their businesses and make stronger decisions
- Lead client initiatives such as system conversions, integrations, workflow redesign, reporting implementations, and process standardization
- Translate goals into actionable plans with defined deliverables, success criteria, resources, budget considerations, and governance
- Coordinate work across accounting, Technology, Accounts Payable, Cash Management, Tax, Operations, and third-party providers, proactively managing dependencies and handoffs to deliver a seamless client experience
- Coordinate system setup, data access, chart-of-accounts and reporting design, workflow documentation, training, and knowledge transfer
- Establish initial accounting workpapers, reconciliations, close schedules, and supporting documentation needed for an accurate and repeatable financial reporting process
- Assess historical accounting records and coordinate targeted cleanup, catch-up, or corrective activity as needed to ensure opening balances, reconciliations, and financial statements are complete and accurate
- Create reusable templates, playbooks, dashboards, and status reporting that improve execution across the portfolio
- Coach engagement teams, building their technical, advisory, and leadership capabilities
- Provide timely review and feedback while reinforcing firm standards and sound accounting practices
- Set priorities, balance workloads, and foster accountability, collaboration, continuous learning, and thoughtful technology adoption
- Take on increasing leadership responsibility across client relationships, team development, and engagement performance
- Maintain strong quality, data privacy, documentation, and internal control standards across engagements
- Identify and lead practical process improvements, including appropriate uses of automation and AI, that enhance accuracy, efficiency, analysis, and the client experience
- Monitor scope, efficiency, and profitability and help scale successful workflows across engagements
Qualifications
- Bachelor's degree in Accounting, Finance, Business, Project Management, or a related field
- Five or more years of progressive accounting experience, including hands-on workpaper preparation, account reconciliations, month-end close, and financial statement preparation or review
- Working knowledge of financial reporting, reconciliations, accounting systems, and related workflow dependencies
- Experience leading multiple client-facing projects with competing priorities, cross-functional teams, and deadline-driven deliverables
- Strong knowledge of GAAP, core accounting processes, and the professional judgment to evaluate information critically
- Experience guiding, supervising, or reviewing the work of other accounting professionals
- Ability to connect financial results to business operations and explain data-driven insights clearly to non-accounting leaders
- Strong judgment, organization, facilitation, and communication skills, with the ability to distinguish project issues from accounting matters
- Advanced Microsoft Excel skills, comfort with Microsoft 365, project-management platforms, accounting systems, workflow technology, and automation
Skills
Required:Onboarding ManagementFinancial Reporting
Benefits
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave – coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
Last updated Oct 21, 2026. Interested? Apply on the company site.
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