Aprio Colombia - Relationship Coordinator, Aprio Alliance
Aprio· Aprio Colombia
Hybrid (Bogotá), Hybrid (Medellín)Aprio ColombiaPosted 4d ago
About the role
Relationship Coordinator role supporting the Aprio Alliance program in Colombia with a hybrid work setup (Bogotá/Medellín). Focus on client experience, governance, CRM management, and cross-functional coordination within a professional services environment.
Responsibilities
- Maintain accurate CRM data and coordinate service contracts
- Monitor support tickets and ensure timely resolution
- Manage calendars for client relationship leads and service teams
- Facilitate member participation in benchmarking surveys
- Provide administrative support throughout the client lifecycle
- Prepare proposals, engagement letters, onboarding/offboarding materials, and presentations
- Document client interactions and track follow-up actions
- Coordinate updates to Relationship Development Plans
- Partner with the Meetings & Events team to organize client interactions, site visits, and Aprio Alliance program participation
- Manage scheduling, agendas, presentation materials, travel logistics, and expense tracking
- Execute annual governance processes, including license fee memos and conflict-of-interest surveys
- Support client participation in benchmarking surveys
- Track opportunities and service activities in CRM
- Maintain accurate records of accounts, contacts, and roles
Qualifications
- Bachelor's degree in Business, Communications, or related field (or equivalent experience)
- 2+ years of experience in client service, account coordination, or project management within a professional services environment
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Proficiency in CRM systems and Microsoft Office Suite
- Ability to manage multiple priorities in a fast-paced environment
- High integrity and discretion in handling confidential information
- Proactive, adaptable, and able to work independently
Skills
Required:CRM managementCommunicationProject coordination
Benefits
- Equal opportunity employer
- Competitive compensation
- Growth opportunities and professional development
- Supportive culture and inclusive work environment
Last updated Oct 21, 2026. Interested? Apply on the company site.
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