Head of Trust & Safety
MagicSchool AI· Engineering
RemoteFull-timePosted 5d ago
About the role
Head of Trust & Safety for MagicSchool, a remote, full-time leadership role responsible for safety of AI outputs, trust posture with districts, safety in product infrastructure, student safety, incident management, and regulatory alignment.
Responsibilities
- Own the safety of AI output to teachers and students: policy, model-level guardrails, evals, red-teaming, and incident response.
- Own the trust posture with districts: safety documentation, RFP and school-board responses, and alignment with state AI-in-education guidance.
- Develop safety evaluations and monitoring as integral components of product infrastructure; ensure that each new tool includes safety acceptance criteria established during the scoping phase, rather than at launch.
- Own student-facing safety specifically: age-appropriate content, self-harm and crisis handling, and escalation paths to educators.
- Run the safety incident process end to end and own the postmortem loop back into product and engineering.
- Partner with Legal on COPPA, FERPA, state privacy laws, and emerging AI regulation. T&S owns the operational reality; Legal owns the legal position.
- Lead a small team dedicated to student safety.
Qualifications
- Has owned trust & safety or responsible AI for a consumer or youth-facing product at scale: real incidents, real policy decisions, real regulators.
- Hands-on with LLM safety: evals, classifiers, prompt/system-level guardrails, red-teaming. Can read an eval result and say what to change.
- Has made safety a velocity enabler, not friction — builds guardrails as infrastructure so teams ship faster with confidence.
- Makes judgment calls under ambiguity and owns them publicly, to districts and to the exec team.
- Strong writer: safety docs, district-facing explainers, incident communications.
- Operates hypothesis-first and escalates one-way doors fast rather than sitting on them.
Skills
Required:Trust & Safety leadershipLLM safety tooling
Benefits
- Unlimited time off for full-time employees.
- Choice of employer-paid health insurance plans with dental and vision.
- Generous stock options vested over 4 years.
- 401k match & monthly wellness stipend.
Last updated Oct 22, 2026. Interested? Apply on the company site.
About MagicSchool AI
AI for Educators | MagicSchool
AI platform for educators and students, providing 80+ teacher tools to save time, prevent burnout, and enhance teaching and learning.
AI platformeducationteacher toolsstudent support
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