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Seattle Site Lead

Handshake· HAI Delivery Ops
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Seattle, WA$153k - $180kFull-timePosted 4d ago

About the role

Experienced Site Lead to oversee day-to-day operations, workforce management, and workplace standards for AI Trust & Safety operations in Seattle, initially managing ~200 employees with 3–4 Area Managers, and scaling over time.

Responsibilities

  • Site Operations & Security Compliance: Ensure adherence to facility security protocols, oversee security contractors, maintain readiness for customer visits, audits, and inspections in partnership with the Workplace Experience Manager.
  • People Leadership & Hiring: Directly manage 3–4 Area Managers overseeing ~200 people; serve as hiring manager for multiple functions across AI Trust & Safety; build leadership capabilities and consistent management practices.
  • Workplace Culture & Employee Wellbeing: Maintain workplace norms prioritizing safety, wellbeing, efficiency, and professionalism; establish workforce management standards; improve employee experience and engagement.
  • HR, Legal & Employee Relations: Primary operational point of contact for HR and Legal on employee conduct matters and workplace investigations; ensure proper escalation and compliance with policies and laws.
  • Operational Excellence & Continuous Improvement: Develop site-level metrics and reporting; implement tools to improve visibility into workforce performance; drive data-driven improvements.

Qualifications

  • Experienced people leader with success managing managers and large teams
  • Sound judgment in employee relations with knowledge of employment and labor laws
  • Analytical and technically capable with reporting tools and data analysis
  • Operationally disciplined with strong focus on security, compliance, and process
  • People-first leadership style in potentially sensitive environments
  • Strong cross-functional partnership skills across Security, Workplace Experience, HR, Legal, Recruiting, and senior operations leadership

Skills

Required:People leadershipEmployment law knowledgeOperational metrics & reporting

Benefits

  • Equity in a fast-growing company
  • 401(k) match, competitive compensation, financial coaching
  • Paid parental leave, fertility benefits, parental coaching
  • Medical, dental, and vision; mental health support; wellness stipend
  • Learning stipend and ongoing development
  • Internet, commuting, and free lunch/gym in SF office
  • Flexible PTO, 15 holidays + 2 flex days
  • Team outings & referral bonuses
Last updated Oct 22, 2026. Interested? Apply on the company site.
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