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Strategy & Operations Lead — SEA & ANZ

OpenAI· Business Operations
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Hybrid (Singapore)Full-timePosted 5d ago

About the role

Strategy & Operations Lead to scale operational excellence across South East Asia & ANZ, with a focus on translating global strategy into regional execution, building scalable operating systems, and driving performance across markets and functions.

Responsibilities

  • Defining and implementing the South East Asia & ANZ operating strategy in alignment with APAC & global objectives and regional priorities.
  • Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.
  • Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.
  • Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.
  • Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.
  • Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.
  • Supporting market entry strategies and operational readiness for South East Asia & ANZ
  • Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.
  • Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.
  • Collaborating closely across functions to drive accountability and deliver against regional goals.
  • Ensuring seamless coordination between global and regional stakeholders.
  • Acting as a central point of accountability for operational delivery across South East Asia & ANZ.
  • Building, leading, and mentoring a high-performing regional operations team.
  • Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.
  • Developing leadership bench strength across key markets and functions.

Qualifications

  • Significant experience leading regional or international operations in a fast-scaling, complex business environment.
  • Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.
  • Experience operating across multiple markets, functions, and business lines, ideally within South East Asia & ANZ.
  • A track record of building scalable operating systems, processes, metrics, and reporting frameworks.
  • Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.
  • Excellent business judgment, with a bias toward action and strong accountability for outcomes.
  • Experience supporting market expansion, operational readiness, and/or regional growth initiatives.
  • Strong people leadership skills, including experience building and developing high-performing teams.
  • Comfort operating in ambiguity and creating structure in fast-moving environments.
  • High integrity, low ego, and a collaborative leadership style.
  • Strong written and verbal communication skills, with the ability to bring clarity to complex topics.

Skills

Required:Strategy developmentOperational leadership
Last updated Oct 22, 2026. Interested? Apply on the company site.

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