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Product Marketing, Messaging Lead

OpenAI· Marketing
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Hybrid (San Francisco)$381k - $423kFull-timePosted 5d ago

About the role

Senior individual contributor role focused on crafting and evolving OpenAI's enterprise narrative and product messaging for business audiences; responsible for high-impact messaging, executive pitches, and alignment across product, research, and GTM teams with potential to lead a team as the function grows.

Responsibilities

  • Define and evolve the enterprise narrative and the messages that connect our products to customer needs and business outcomes.
  • Partner with product and industry marketers to make the portfolio clear and differentiated while preserving the depth each audience needs.
  • Translate complex capabilities into precise, compelling stories with Product and Research.
  • Personally develop core enterprise pitches, executive narratives, major launch messages, and other high-priority materials.
  • Bring customer insight, competitive context, and credible proof into the story with GTM and Customer Marketing.
  • Help Marketing, Communications, and Enablement apply the narrative, and improve it through customer feedback and testing.
  • Coach partners on messaging and writing, and help define how the function should grow.

Qualifications

  • 14+ years of experience in B2B product marketing, positioning, or messaging, with a track record of shaping enterprise narratives and translating complex technology portfolios into clear, differentiated stories for business audiences.
  • A track record of leading messaging, positioning, or product marketing for complex technology portfolios serving business customers.
  • Exceptional writing and editing skills, with examples of work you personally created and an ability to explain the decisions behind it.
  • Strong product and technical judgment, including the ability to distinguish a supported claim from an appealing assertion.
  • Experience working with senior executives and technical leaders, resolving conflicting views, and leading without formal authority.
  • Evidence that your narratives were adopted by customer-facing teams and improved customer understanding or evaluation.
  • The willingness to work hands-on, move through ambiguity, and revise your view when evidence changes.
  • Practical fluency with AI tools and thoughtful judgment about where human review matters.
  • Experience developing marketers or building a messaging function is valuable. Previous people-management experience is not required for the initial IC role.

Skills

Required:Enterprise messagingStorytelling and writingStrategic collaborationProduct marketing leadership (experience)AI tooling fluency

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
Last updated Oct 22, 2026. Interested? Apply on the company site.

About OpenAI

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