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Sr. Manager, Event Operations

MongoDB· Global Strategic Events
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Hybrid (Dublin)Full-timePosted 5d ago

About the role

Leads the operating model behind MongoDB’s global Strategic Events portfolio, owning processes, platforms, planning cadence, and measurement framework to turn portfolio strategy into high-quality execution at scale. Responsible for designing the global events operating model, technology/data ecosystem, AI-enabled workflows, capacity planning, and senior-leader reporting. Hybrid role based in Dublin.

Responsibilities

  • Lead and develop the Strategic Events Operations team. Set priorities, define roles and performance standards, coach and develop team members, and maintain quality/execution standards across all programs.
  • Design and own the event operating model. Define intake, workflows, governance, service levels by event tier, and operating rhythms; build playbooks and standards for repeatable execution across regions/types.
  • Translate strategy into execution by partnering with the Director to turn portfolio strategy into team standards, event execution plans, and resourcing models
  • Own the events technology and data ecosystem. Be accountable for project management tools (e.g., Wrike, JIRA), event/registration platforms (e.g., Cvent, Luma), and reporting systems; standardize/integrate/ automate/ retire as needed
  • Build and govern agentic workflows in production. Identify where AI agents/automation can assist planning, registration, reporting, and communications; deploy and maintain at scale; define autonomy vs human review; measure impact
  • Plan capacity and manage the global events calendar. Run capacity planning, balance workload with company priorities, surface resourcing risk early
  • Drive measurement and reporting. Define metrics, lead-flow tracking, post-event reporting, and synthesize results into senior stakeholder recommendations
  • Act as operations partner to Sales, Marketing, and Partner teams; manage competing priorities, budget trade-offs, and process gaps; align stakeholders on how Strategic Events works
  • Continuously improve workflows, tooling and processes to enable more with existing resources; drive implementation of changes

Qualifications

  • 8+ years in event operations, event marketing, or marketing operations, preferably in B2B SaaS or enterprise tech
  • Experience leading and developing people in events/marketing/program operations; setting priorities, coaching, elevating standards
  • Track record designing operating models/processes/playbooks adopted across teams and sustained
  • Deep expertise with event/registration platforms, project management software, and AI tooling
  • Hands-on AI/automation in operational workflows; leading a team to integrate it into daily work
  • Strong analytical skills; fluency with Tableau and Salesforce; ability to translate event/pipeline data into senior-level recommendations
  • Proven ability to influence and align stakeholders across functions, seniority levels, and time zones
  • Excellent written and verbal communication, meeting management, and follow-through
  • PMP or CPM a plus

Skills

Required:Event operations leadershipOperating model designAI tooling and automationData analysis and reportingStakeholder management

Benefits

  • Employee benefits information referenced in culture/benefits narrative but not itemized in this description; (note: explicit benefits list not provided in the text)
Last updated Oct 22, 2026. Interested? Apply on the company site.
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