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Global Security Head of Retail

Meta· Physical Security
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Menlo Park, CA$137k - $190kFull-timePosted 4d ago

About the role

Lead the Global Security Retail program for Meta's emerging retail business, driving strategy, scalable operations, and robust security protocols for new openings and ongoing operations. Partner with cross-functional teams to ensure a cohesive, global security program that protects people, assets, and operations while supporting rapid store launches and growth.

Responsibilities

  • Develop and contribute to the overall Retail strategy by setting and achieving security goals and objectives for both new openings and ongoing operations, while implementing global security standards, policies, procedures, best practices, and training to protect Meta's people, assets, and operations
  • Lead and oversee the Retail Physical Security Program, ensuring security operations are fully integrated into the program and that in-market Physical Security Operations teams are engaged early on new projects and store openings
  • Collaborate cross-functionally to execute Global Security strategies, compliance initiatives, and deployment of programs and tools, partnering with Global Security and Retail leadership to mitigate risks, support key stakeholders, and enhance the safety and security of all retail environments
  • Analyze threats, incidents, and activity trends with cross-functional teams to develop and implement tailored security protocols for each retail location, to support operational teams to proactively reduce risk and adapt to evolving challenges
  • Oversee contracts and operating budgets for new openings, including staffing, deployment, supplies, and other resources to ensure operational readiness and sustainability
  • Lead and participate in programming for new retail locations and high-priority projects, while also supporting critical Physical Security Operations teams across all sites
  • Identify, develop, and implement organizational policies and procedures to mitigate risk to employees and assets at retail locations, including the creation and ongoing refinement of playbooks and incident response plans
  • Collaborate with Global Security teams to include Systems and Technology, Operations Center, Intelligence and Investigations, and Executive Protection to ensure comprehensive support for both new and existing retail locations
  • Align retail locations to incident, emergency, and crisis management frameworks by implementing standardized protocols, training teams, and coordinating regular drills. Continuously review and update response plans to ensure readiness and resilience across all sites
  • Partner with cross-functional teams to anticipate, identify, and evaluate opportunities and risks associated with the retail environment, ensuring proactive and ongoing risk management
  • Develop and implement comprehensive physical security plans for new retail locations, business lines, events, and other identified areas, while continuously enhancing security measures for established sites

Qualifications

  • 5+ years of experience in retail, security management, law enforcement, or a related physical security discipline, including direct experience supporting new store openings
  • Demonstrated expertise in program development and implementation within physical security, particularly in launching and scaling security operations for new retail locations
  • Comprehensive knowledge of retail operations, vendor management, emergency management, fire/life safety, incident and crisis response
  • Proficiency with security technologies such as video surveillance, access control, incident management systems, and security operations centers
  • Experience securing intellectual property and deploying physical security technical solutions
  • Proven ability to manage security operations and personnel, delivering customer-focused retail security programs that support both new openings and ongoing operations
  • Willingness and ability to travel up to 25%-50% to support program rollouts and engage with Physical Security Operations in market teams supporting new store openings
  • Skilled in conducting physical security surveys and site visits, collaborating with Retail Leadership, their on-site teams to launch new retail security programs new store launches

Skills

Required:Retail security program developmentPhysical security leadershipThreat analysis and incident responseBudgeting and contracts management
Last updated Oct 23, 2026. Interested? Apply on the company site.

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