Immigration Program Manager (Operations)
Hybrid (Menlo Park, CA)$153k - $209kFull-timePosted 4d ago
About the role
Operations manager within Meta's immigration program to lead the operating model for complex Talent Acquisition programs and PERM recruitment processes; responsible for process standards, compliance, and program outcomes across stakeholders.
Responsibilities
- Portfolio and Operating Model Ownership
- Define, plan and execute complex TA programs and cross-functional initiatives; sequence them against hiring priorities and capacity
- Set the operating model for how TA programs are scoped, governed, launched, and transitioned to steady state
- Own relationship with outside counsel on PERM matters; set program-level strategy and case strategy
- Define roles, responsibilities, and controls within the PERM recruitment process; build processes for sustained adherence across TA, Hiring Managers, and TA Operations
- Set direction for PERM Recruitment Enhancement initiative (scope, risk appetite, standards)
- Serve as function manager for Meta's Talent Center PERM recruitment process; own process health, compliance posture, and outcomes
- Initiate permanent residence cases with outside counsel; manage progression against filing timelines
- Own documentation standard for PERM filings; ensure audit-ready processes
- Act as internal authority for Immigration team, foreign national employees, and HR partners on PERM questions
- Translate hiring priorities into multi-quarter roadmap; make trade-off calls when priorities conflict
- Own measures of success for the portfolio; define success criteria and benchmarks
- Build mechanisms for programs to run without you (ownership, documentation, performance measures, review cadence)
- Process Architecture and Operational Excellence: end-to-end design of priority TA processes (demand intake, requisition launch, sourcing, screening, interviewing, selection, offer, preboarding, recruiting operations)
- Standardize processes to improve speed, quality, consistency and compliance; defend decisions to stakeholders
- Diagnose root causes of systemic process failures; distinguish fixworthy problems from noise
- Set decision rights, handoffs, service expectations, escalation paths, operating mechanisms across recruiting teams; coordinate with Finance, Legal, IT
- Establish playbooks, SOPs, and governance for recruiting execution
- Define requirements for recruiting technology and ATS workflows; hold systems partners to them
- Build data and feedback mechanisms for continuous improvement
- Influence and Stakeholder Leadership: advise TA and business leaders on process/program strategy; drive accountability across diverse teams; resolve contested design decisions; mentor and raise capability of others.
Qualifications
- 12+ years of experience in recruiting operations, TA program management, HR operations, or comparable program ownership role
- Track record of owning a program or process domain end-to-end as the accountable individual
- Experience leading in ambiguity; defining problems, building cases for investment, sequencing work
- Experience designing operational processes adopted beyond the original team with measurable improvement
- Change management experience at scale; adoption-focused
- Experience advising senior leaders and redirecting asks
- Experience owning recruiting technology/ATS requirements and using data to drive decisions
- Experience owning a compliance posture in regulated/audit-exposed environments; judicious risk acceptance
- Ability to make complex requirements legible to non-experts and senior decision makers
Skills
Required:TA program managementProcess architectureCompliance managementStakeholder leadershipPERM recruiting expertise
Last updated Oct 23, 2026. Interested? Apply on the company site.
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