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Compliance Customer Success Manager

dili· Operations
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Hybrid (New York, NY)$100k - $130k + equityFull-timePosted 11mo ago

About the role

Proactive, detail-oriented Account Manager to help clients onboard and use an AI-powered prevailing wage platform for compliance in construction. Prior experience in prevailing wage and apprenticeship/construction preferred. Role offers training, remote-friendly setup, and growth into leadership as the company scales.

Responsibilities

  • Serve as the primary client contact, clearly communicating compliance processes and requirements.
  • Manage key activities, including coordinating payroll documentation collection from subcontractors to ensure successful audits.
  • Utilize our AI-driven platform to track compliance documentation, monitor client progress, and generate accurate reports for internal and external stakeholders.
  • Identify potential compliance risks proactively and collaborate with our internal team to address them effectively.
  • Provide thoughtful feedback to enhance platform functionality and user experience.

Qualifications

  • 2+ years of experience in detail-oriented, client-facing roles.
  • Strong organizational, communication, and multitasking skills.
  • An adaptable learner comfortable quickly mastering new software tools.
  • Highly dependable and capable of independently managing multiple projects.

Skills

Required:Client relationship managementDocumentation coordinationRegulatory compliance (prevailing wage)Analytical reporting

Benefits

  • Competitive salary and meaningful equity
  • Flexible, remote-friendly work environment
  • Career growth opportunities including potential leadership roles
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About dili

Automating PWA Compliance and Diligence

Dili (YC S23) is building the most reliable AI automation for compliance in real-world industries. Across energy, infrastructure, datacenters, advanced manufacturing, and construction, Dili has run prevailing wage, apprenticeship, & other labor compliance to help customers secure over $1 billion in federal funding. Dili is building the AI system of record to help physical industries track compliance, analyze labor and spend, run payroll, and more.

fintechb2bcomplianceenergyai
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