Business Operations Manager (International)
Hybrid (Hybrid (EMEA/US))Full-timePosted 11mo ago
About the role
Role focused on launching and scaling Numeral’s product in global markets by designing tax workflows for VAT/GST and indirect taxes, coordinating cross-functional launches, and building scalable processes with AI-assisted automation.
Responsibilities
- Launch our product in new countries: Own end-to-end delivery of international launches—from operational research and tooling to stakeholder coordination and SOP development.
- Design scalable tax workflows: Build repeatable, automation-friendly processes for VAT/GST compliance using a combination of RPA tools, SQL, and AI agents.
- Own rollouts from 0–1: Pilot new operational systems, document workflows, train the team, and scale across regions.
- Improve efficiency & automation: Identify bottlenecks, reduce manual execution time, and implement automation and tooling to increase leverage.
- Triage edge cases and escalations: Support customer and internal teams by solving complex international operations issues, then build systems to prevent them in the future.
- Document and scale knowledge: Create internal SOPs and operational guides to ensure the team can scale with quality and consistency.
- Partner across teams: Collaborate with Product, Sales, and Customer Experience to enable seamless rollouts and drive go-to-market success in each region.
Qualifications
- 5+ years in operations at a fintech, SaaS, or compliance-focused startup
- 2+ years of remote work in globally distributed teams
- Proven experience building structured processes in ambiguous, early-stage environments
- Familiarity with process automation tools (Google Sheets, AppScript, RPA frameworks)
- Strong stakeholder and vendor management skills
- Startup mindset: Not scared of ambiguity and hungry for rapid growth
- Intensity & Ownership: This is not a 9-5 — we’re scaling rapidly and have a massive opportunity ahead of us.
- Customer Obsession: You deeply care about the user experience and solving their problems
Skills
Required:Operations leadershipRemote collaborationProcess automationStakeholder & vendor management
Nice to have:SQL
Benefits
- Competitive salary and equity - you’ll share directly in the company’s success
- Full medical, dental, and vision coverage
- Wellness perks like Headspace and the Peloton One App
- 401(k) to help you build long-term financial security
- Lunch and snacks when you’re in the office
- Regular team offsites and company events as we grow
- A culture built on ownership - your work matters and people will see it!
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Numeral
SaaS & Ecommerce sales tax on autopilot.
Numeral handles all aspects of sales tax from registration to remittance for SaaS and e-commerce stores. We offer complete, white-glove service end to end.
saase-commerce
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