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Solutions Architect (EST or PST hours)

Deepgram· Applied Engineering
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Remote$155k - $240kFull-timePosted 11mo ago

About the role

Solutions Architect (Applied Engineer) focused on post-sales technical engagement, implementing scalable customer solutions, and contributing to pre-sales and automation efforts within Deepgram's Applied Engineering team.

Responsibilities

  • Own the technical design and delivery of customer implementations and migrations, from kickoff through production cutover
  • Lead deployment scaling work, including capacity planning, rollout sequencing, and verification methodology
  • Design solutions that fit each customer's existing stack, constraints, and operational shape
  • Partner with Customer Success and Account Executives on customer-side change management, including readiness, stakeholder alignment, and rollout communication
  • Develop reusable implementation patterns, reference architectures, and deployment playbooks that the broader AppEng team and customers can reuse
  • Create automation and self-service tooling that compresses time-to-value for repeatable implementation work
  • Collaborate with product and engineering teams to advocate for customer needs and influence the roadmap based on patterns observed in active deployments
  • Provide support for the most complex post-onboarding cases when escalation crosses into Solutions Architect territory
  • Occasionally support pre-sales technical work, including discovery, scoping, and proof-of-concept design

Qualifications

  • 3+ years of experience implementing or deploying technical solutions for enterprise customers, ideally in customer-facing technical roles
  • Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript / TypeScript, Rust, C / C++, or similar languages
  • Experience leading technical delivery of production deployments, from design through cutover
  • Proven ability to scope complex technical work and sequence it for successful delivery
  • Excellent written and verbal communication skills with the ability to explain technical concepts clearly to engineering and business stakeholders alike

Skills

Required:Enterprise solution designSoftware engineeringCommunication
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Deepgram

Building foundational AI for speech transcription and understanding.

Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.

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