Revenue Operations Analyst
About the role
Revenue Operations Analyst to build and operate systems, data, and workflows powering the GTM organization; hands-on role focused on fixing workflows, improving data quality, supporting quote-to-cash and usage-based billing, and automating repetitive work in collaboration with GTM Engineering, Finance, Sales, Customer Success, and Renewals.
Responsibilities
- Support and improve quote-to-cash workflows, including CPQ, order forms, contract changes, subscriptions, entitlements, and downstream system updates.
- Partner with Finance and GTM Engineering on usage, billing, and monetization workflows, including reconciliation across CRM, product, billing, and finance systems.
- Serve as a hands-on Salesforce and GTM systems operator, building reports, dashboards, flows, automations, and system enhancements.
- Maintain strong data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records.
- Troubleshoot and resolve GTM systems and process issues, identifying root causes rather than relying on manual workarounds.
- Identify repetitive or high-friction workflows and help build automation and AI-enabled solutions to reduce manual effort.
- Support the systems and reporting used to operationalize forecasting, routing, territory, quota, and commission decisions.
- Partner with the Director, GTM Engineering on system requirements, testing, implementation, documentation, and ongoing optimization.
- Help create scalable operating processes as Deepgram grows, while staying close to the day-to-day work that surfaces where systems need to improve.
Qualifications
- 3–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role.
- Strong hands-on Salesforce experience, including reporting, flows, automation, and data management.
- Experience working across CRM, CPQ, billing, contract, or other GTM systems.
- Strong analytical and problem-solving skills with high attention to detail.
- A track record of improving workflows, not just executing existing processes.
- Comfort using AI and automation tools to reduce manual work and improve operations.
- Ability to work cross-functionally across GTM, Finance, and technical teams.
Skills
About Deepgram
Building foundational AI for speech transcription and understanding.
Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.
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