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Operations Associate - Deployments

Vooma· Operations
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San Francisco Office$100k - $130kFull-timePosted 11mo ago

About the role

Early-career, customer-focused role joining a high-performing Operations team to deploy and support Vooma’s AI-native platform for logistics customers. Own customer relationships, help deploy configurations, build deployment playbooks and automations, and drive strategic projects to scale customer operations.

Responsibilities

  • Own relationships with assigned customers as their primary point of contact, driving adoption, engagement, and satisfaction
  • Support the configuration and deployment of Vooma's platform for new and existing accounts
  • Build and maintain deployment playbooks and automations that improve consistency across the customer lifecycle
  • Contribute to strategic projects that improve how Vooma deploys and scales customer operations
  • Surface structured feedback to Product and Engineering

Qualifications

  • 1-2+ years of experience in operations, consulting, customer success, or a customer-facing role
  • We will consider exceptional candidates from other backgrounds
  • Hunger to learn and whatever it takes mentality
  • Excellent verbal and written communication and strong organizational and relationship-building skills
  • Genuine excitement about AI and a hunger to constantly adapt to new workflows

Skills

Required:Relationship managementDeployment/configurationPlaybook & automation development
Nice to have:Strategic project support

Benefits

  • Medical, dental, vision
Last updated Jul 16, 2026. Interested? Apply on the company site.
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About Vooma

Automation platform for logistics

Vooma is the AI agent for logistics. We help our customers automate manual tasks and focus on work that drives business value. Mike built self driving trucks as a founding engineer at Kodiak Robotics (prev. Uber, Otto) and led their motion planning and safety teams. Jesse grew a private equity backed logistics software company from $2M to $20M+ as CEO.

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