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Forward Deployed Engineer

Extend· Engineering
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New York City$175k - $250kFull-timePosted 11mo ago

About the role

Forward Deployed Engineer at Extend, acting as the primary interface between customers and Extend across the customer lifecycle, focusing on enabling enterprises to deploy AI and effectively handle unstructured data.

Responsibilities

  • Design and architect solutions to solve complex customer problems using Extend as the primary tool
  • Write the playbook for how we should work with customers, and how we should incorporate feedback and learnings across the team
  • Build genuine relationships with our end users and travel onsite as needed
  • Act as the primary technical interface for customers evaluating and running POCs with Extend
  • Inspire confidence with technical champions by answering deep technical questions (API architecture, security, parsing mechanisms, on-prem deployments) and addressing requirements before they become blockers
  • Diagnose and resolve technical issues quickly when customers encounter problems with schemas, prompts, and processor configurations
  • Give compelling product demos that translate complex technical concepts into easy-to-understand value propositions
  • Run and manage POCs from planning through execution, ensuring prospects hit their success criteria
  • Have complete ownership over the work you do as a founding team member, working directly with the CEO, CTO, and others to own large areas of customer success and have direct relationships with large enterprises

Skills

Required:Solution designCustomer enablementTechnical relationship management

Benefits

  • Insurance - 90% health insurance premium coverage
  • Relocation - for candidates based outside of NYC
  • Unlimited PTO policy
  • Daily lunch & snacks covered (plus dinner if you're in the office late)
  • Unlimited token / tooling access
  • Learning and development investment
Last updated Jul 15, 2026. Interested? Apply on the company site.

About Extend

Your complete document processing toolkit

The document processing platform built for the next generation.

document processingparsingextractionsplitAIAPIstoolingaccuracy
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