S&O Senior Associate
About the role
Strategy & Ops Senior Associate, with a focus on Billing, is an experienced generalist role at Clipboard. The role combines problem-solving across initiatives (e.g., predictive analytics for underwriting, vendor onboarding for AI-enabled collections, payment-method redesign, and team management) within a remote-first, fast-paced startup.
Responsibilities
- Build an internal predictive analytics model and corresponding underwriting process to catch bad payers early with high accuracy to inform contracting decisions and risk mitigation tactics
- Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing collections efforts
- Redesign our process for converting workplaces to new methods of payment, such as getting customers who send checks to start paying via eCheck to speed up cash conversion
- Manage a team of Billing Account Managers
Skills

About Clipboard
Connects workplaces with professionals nearby.
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
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