Billing Representative
About the role
The Billing Representative (BR) supports collections for workplaces by following up on invoices, securing payment commitments, and removing roadblocks to ensure timely payments. The role requires cross-functional collaboration with Billing Disputes, Sales, Customer Support, and other teams to maintain smooth cash flow.
Responsibilities
- Monitor accounts to identify outstanding debts.
- Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues.
- Build relationships with workplaces (e.g., properly set expectations about our billing policy, explain NET & Dispute Terms, etc.).
- Identify the root cause of non-payment and resolve billing concerns.
- Report on collections updates and accounts receivable status.
- Identify critical accounts and devise SMART action plans to address issues.
Qualifications
- Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively.
- No specific degree required—we care about what you can do, not just what’s on your résumé.
Skills
Benefits
- 100% Remote. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
About Clipboard
Connects workplaces with professionals nearby.
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
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