Site Reliability Engineer
Hybrid (San Francisco), Hybrid (Remote), Hybrid (Toronto), Hybrid (New York), Hybrid (Montreal)$165k - $330kFull-timePosted 11mo ago
About the role
Site Reliability Engineer at Baseten responsible for defining and codifying day 2 operations for ML infrastructure, building robust systems, automations, and observability tooling to keep the platform reliable at scale.
Responsibilities
- Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking.
- Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code.
- Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution.
- Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations.
- Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, concurrency, and model lifecycle management.
- Define and instrument SLOs and SLIs across customer workloads and internal services.
- Navigate ambiguity, make principled tradeoffs, and avoid unnecessary complexity in the systems you build and the processes you define.
Qualifications
- Extensive hands-on experience with Kubernetes (multi-cloud experience across EKS, GKE, or similar is a strong plus)
- Experience in building and maintaining scalable infrastructure
- Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines. Observability-as-code experience is a plus.
- Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD).
- Experience writing and improving runbooks, leading incident response, and doing post-mortem analysis.
- Comfort working at the intersection of engineering and operations — you write code, but you also think deeply about process, escalation paths, and operational leverage.
- Familiarity with incident management platforms ([incident.io](http://incident.io/) or similar) is a plus.
- No prior ML experience required, but curiosity about how ML models are deployed and served at scale will serve you well.
Skills
Required:KubernetesObservability toolingInfrastructure as CodeGitOpsRunbooks / Incident response
Benefits
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (offices closed from Christmas Eve to New Year's Day)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Baseten
Inference is everything
Effortlessly serve optimized open source & custom models on the fastest, most reliable model delivery network.
AICloud InfrastructureDeveloper ToolsInference PlatformMachine LearningModel DeploymentModel Runtimesai-infrastructure-and-development
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