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Technical Account Manager - Enterprise

Magic Patterns· Sales
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RemoteFull-timePosted 11mo ago

About the role

Role in enterprise sales/Customer Success at Magic Patterns, a fast-moving AI startup. Focus on onboarding, implementation, adoption support, and technical guidance for enterprise customers to go from idea to production with AI.

Responsibilities

  • Offer onboarding, implementation, and adoption support for customers
  • Deliver product integration consultation and post-sale Enterprise guidance to enable seamless technical implementations
  • Support completion of security questionnaires in a cross functional team
  • Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems
  • Collaborate with engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs
  • Build technical documentation, best practices guides, and enablement materials to scale customer success efforts
  • Work together with founder and account executives to ensure comprehensive customer success

Qualifications

  • 2+ years experience in B2B SaaS
  • Prior experience at an early-stage AI company (Seed to Series C preferred)
  • Strong technical and design fluency—you’ve worked with software teams before, and you can comfortably explain component libraries
  • Comfortable in ambiguity—you know how to build structure in a fast-moving, zero-to-one environment
  • Entrepreneurial spirit and first principles thinking

Skills

Required:Onboarding and customer success for enterprise SaaSProduct integration consultationSecurity questionnaires / compliance collaborationSSO / SAML / enterprise authenticationTechnical documentationCross-functional collaborationB2B SaaS domain knowledge

Benefits

  • Rapid career growth at one of the fastest growing Series A companies
  • Competitive salary and equity package
  • 15 days off PTO
  • Health, dental, and vision coverage
  • Fun team offsites and events — we went to Mexico last year!
Last updated Jun 15, 2026. Interested? Apply on the company site.
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About Magic Patterns

AI design tool to go from idea to production - prompt ideas to life, use your existing styles, and collaborate with your team.

AI design tool to go from idea to production - prompt ideas to life, use your existing styles, and collaborate with your team.

AI designprototypingcollaborationdesign systemsecurity
Company profileWebsite

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