← All roles

Lead - Part Time

Arc'teryx· Retail Stores – Arc'teryx Westfield Montgomery
Apply on company site
Bethesda, MD$24.8/hr - $28.1/hrPart-timePosted 11mo ago

About the role

Arc’teryx store leadership role focused on delivering exceptional guest experience while leading a team of Product Guides across all five pillars of the business (experience, product, community, operations, and people).

Responsibilities

  • Leading in alignment with the Arc’teryx Vision, Purpose and Values
  • Supporting the entire in-store experience during shifts with awareness of sales floor activity
  • Supporting product guides in delivering a world-class guest experience through authentic technical product knowledge
  • Championing floor leadership and guest experience by leading from the floor 5 days a week
  • Overseeing the five pillars of the business: experience, product, community, operations and people
  • Building community by sharing brand information and event specifics with team and guests
  • Coaching and providing feedback to product guides to unlock potential and hit targets
  • Support inventory management throughout the day (receiving, processing, restocking, destocking, visual merchandising)
  • Communicating company initiatives, policies, and priorities to the team in collaboration with Store Manager
  • Leveraging tools to manage store operations, including sales targets, labor and budget management
  • Networking with potential partners to support events and maximize brand engagement
  • Managing opening and closing procedures as designed by the company and leadership team
  • Answering store phones, voicemails, store emails, and Regional social media responses when needed
  • Rotating through areas of focus to deep dive into each pillar of the business
  • Using the Point of Sale system to process guest transactions, warranties, Used Gear trade-ins, purchases, and returns

Qualifications

  • One or more years of leadership experience
  • 1–2 years of retail experience
  • passion for coaching others and unlocking potential
  • Strong customer service mindset and ability to deliver exceptional guest experiences
  • Ability to provide timely feedback and development to others
  • Comfort with enforcing health and safety guidelines
  • Ability to set a clear vision and align the team around goals
  • Strong time management and adaptability to daily business needs
  • Flexibility and adaptability in the face of ambiguity
  • Commitment to doing what is right and living the brand outdoors
  • Strong written and verbal communication
  • Ability to lift up to 30 lbs

Skills

Required:LeadershipCustomer serviceCoaching and feedbackCommunication
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
Company profileWebsite

More open roles at Arc'teryx