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Production Support Coordinator

Arc'teryx· Supply Chain
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ShenzhenFull-timePosted 4d ago

About the role

Support purchase order execution and production operations across the global sourcing network, ensuring accurate PO creation/maintenance, data integrity, and on-time delivery throughout the production lifecycle. Based in Shenzhen, on-site.

Responsibilities

  • Coordinating with Global Supply Planning, Systems Operations, and vendor partners to support buy execution readiness and seasonal milestones.
  • Performing PO creation and maintenance activities within SAP, ensuring purchase orders are created accurately and on time.
  • Performing data validation and system readiness checks to ensure purchase orders are aligned with approved buy plans and business requirements.
  • Monitoring open purchase requisitions, purchase order exceptions, highlighting issues and supporting timely resolution.
  • Identifying data discrepancies, transaction errors, and system-related issues and escalating them appropriately for resolution.
  • Preparing and maintaining Buyer Summary Status Reports, PO tracking reports, and execution trackers to support operational visibility.
  • Supporting seasonal readiness activities and maintaining process documentation to ensure consistent and efficient execution.
  • Maintaining accurate purchase order, production, and shipment data across SAP and planning systems throughout the order lifecycle.
  • Supporting the tracking of production milestones and maintaining visibility of production progress and shipment readiness.
  • Monitoring production and purchase order performance to identify opportunities for improved execution, operational visibility, and on-time delivery.
  • Coordinating with Production, Raw Materials, Quality Assurance, Logistics, and vendor partners to support on-time delivery.
  • Supporting ad hoc reporting, data collection, and administrative activities for the Production and Supply Chain teams.
  • Upholding Fair Labor Association's Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc'teryx Supply Chain.

Qualifications

  • Degree in Supply Chain Management, Business Administration, Operations Management, Industrial Engineering, or related field, or equivalent relevant experience.
  • 2-5 years of experience in supply chain operations, sourcing, order management, production coordination, planning support, or related operational support role.
  • Experience in apparel, footwear, manufacturing, sourcing, or consumer goods industries is an asset.
  • Experience with purchase order processes, PO creation, PO maintenance, and order execution activities.
  • Proficiency in SAP or other ERP systems and experience with planning systems.
  • Experience with PLM systems, reporting tools, Power BI, or reporting automation solutions is an asset.
  • Proficiency in Microsoft Excel and comfort working with data, reports, and tracking tools.
  • Strong attention to detail and accuracy in PO, production, and transactional data.
  • Solid organizational and follow-up skills, able to manage multiple tasks and deadlines, with a proactive approach to issue resolution.
  • Effective written and verbal English communication skills, comfortable with internal stakeholders and external vendor partners.
  • enjoys collaboration and building productive working relationships.
  • Comfortable working with structured timelines, seasonal calendars, and deadline-driven environments.
  • Proactive in identifying issues, highlighting risks, and escalating concerns when appropriate.
  • Flexible and adaptable to changing priorities and evolving business needs.
  • Driven to seek best solutions and leave things better; passionate about work and outdoor lifestyle.

Skills

Required:Purchase order processesSAP or ERP systemsData validation and reportingExcelCommunication
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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