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Senior Application Engineer - Service Cloud

Arc'teryx· Technology – Commerce & Brand
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Hybrid (North Vancouver, BC)CA$94k - CA$124kFull-timePosted 4d ago

About the role

Senior Application Engineer responsible for developing and maintaining features on the Salesforce Core Platform to support ARC’TERYX Guest Services and After-Sales operations, with emphasis on technical leadership, architecture, and collaboration within cross-functional Agile squads.

Responsibilities

  • Owning and leading a medium-sized product domain within the Service Cloud platform, leveraging out-of-the-box Salesforce configurations and/or custom development
  • Being a subject matter expert of the specific product business domain
  • Debugging complex systems with deep understanding of the platforms involved
  • Demonstrating at least one major skill outside programming (e.g., DevOps, Performance Optimization, or Monitoring)
  • Participating in code reviews and mentoring others via code reviews and pair programming
  • Contributing to common code bases and defining team standards
  • Presenting at team meetings to share knowledge and raise the technical bar
  • Owning technical design for projects of moderate complexity and evaluating trade-offs
  • Working with minimal oversight to decompose user stories into sub-tasks and complete them
  • Identifying areas for future work and driving initiative beyond task completion
  • Collaborating effectively with non-technical stakeholders to clarify requirements
  • Aligning daily work with ARC'TERYX leadership practices and culture
  • Leading and contributing to platform oversight (security assessments, release reviews) in the future
  • Developing technical documentation and refactoring for performance/maintainability
  • Building complex features integrating with external systems or managed packages
  • Fostering modularity, code reuse, and mentoring junior team members
  • Designing long-term solutions aligned with emerging AI trends (e.g., Agentforce)

Qualifications

  • 5+ years of experience developing solutions on Salesforce Service/Sales Cloud within Agile environments
  • Proficiency in Salesforce development: Flows, Apex, Lightning Web Components (LWC), JavaScript, Aura
  • Experience designing and implementing robust integrations with REST and SOAP APIs
  • Deep Salesforce domain knowledge balancing out-of-the-box capabilities with custom development
  • Knowledge of Salesforce platform evolution from Classic/Workflow Rules to Agentforce and modern capabilities
  • Expertise with Git, GitHub, and SFDX in VS Code for version control and CI/CD in Salesforce environments
  • Strong communication, problem-solving, and documentation skills
  • Proactive in root-cause analysis and solution development
  • Flexibility and adaptability in the face of ambiguity
  • Passion for work and outdoor/adventure lifestyle

Skills

Required:Salesforce Platform ExpertiseSystem IntegrationsVersion Control & CI/CD

Benefits

  • Health & wellbeing - Extended health, dental, vision, mental health support, fertility benefits, gender-affirming care, 24/7 EAP
  • Financial wellbeing - RRSP matching, eligibility for Annual Incentive Plan, Employee Stock Purchase Program (ESPP) where applicable
  • Time & flexibility - Paid time off, wellness time, No Wasted Day program
  • Family support - Parental leave top-up and nesting period for new parents
  • Growth and community - Professional development, Arc'teryx Academies, Employee Belonging Councils, employee discounts and Pro Deals
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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