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Senior Manager - FnE

Meesho· Fulfilment / Fulfilment & Experience
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Bangalore, KarnatakaFull Time EmployeePosted 11mo ago

About the role

Senior generalist role within ValMo’s Control Tower focused on network stability, reliability, and cost-efficiency across Meesho’s pan-India fulfillment network. The role is outcome-driven and may tackle varied high-leverage problems in fulfillment and experience, from network design to capacity planning and incident prevention.

Responsibilities

  • Own network stability (the constant): set up and govern automated dashboards, early-warning frameworks, and control-tower rituals tracking end-to-end SLAs, TAT, RTO, and cost health across first-mile, middle-mile, and last-mile.
  • Detect real-time and structural exceptions across the linehaul and sorting ecosystem, and trigger rapid-response protocols before they hit the customer.
  • Lead structural RCAs on daily/weekly deviations, and drive permanent corrective and preventive fixes with ground ops - not one-off patches.
  • Network Design: Design and continuously optimize the end-to-end layout (sorting hubs, micro-nodes, linehaul lanes, last-mile catchments).
  • Capacity & Demand Planning: Build predictive volume models and capacity plans that hold up in BAU and scale through peak events.
  • Risk & Redundancy: Build contingency frameworks and fail-safes to prevent regional shocks from cascading.
  • Cost & Efficiency: Drive structural cost reduction through route optimization, load utilization, and node efficiency.
  • New mandates: Own emerging, high-stakes problems across Fulfilment & Experience without a clear owner.
  • Standardize what works: Design and enforce scalable SOPs and operating guidelines across an asset-light partner ecosystem.
  • Orchestrate across the network: Bridge between Strategy, Product, Tech, Regional Ground Ops, and external partners to align capability with growth.

Qualifications

  • Bachelor's degree or MBA from a premier institution.
  • 5-8 years across generalist strategy, Supply Chain Planning, Network Design, or Core Operations in Management Consulting, E-commerce, Hyperlocal, Express Logistics, or FMCG.
  • Range over specialization: track record of context-switching and deployment on ambiguous, high-stakes problems without a defined playbook.
  • Strong first-principles problem-solving. Excel/Google Sheets is mandatory; SQL, Python, or BI tools (Tableau/PowerBI) highly preferred.
  • Ability to reason about interdependencies across multi-tiered nodes (first vs. middle vs. last mile) and anticipate second-order effects.
  • High-ownership operator who thrives in ambiguity, moves at high-growth pace, and handles high-stakes cross-functional communication.

Skills

Required:Dashboarding and metrics governanceReal-time and structural issue detectionRoot cause analysis and corrective action

Benefits

  • Not specified in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.
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