← All roles

Key Account Manager / Senior Key Account Manager

Paytm· Business – Offline Merchants - QR
Apply on company site
PuneFull-timePosted 11mo ago

About the role

Role involves managing relationships with premium merchants, meeting sales targets for various payment solutions, promoting the brand, resolving merchant grievances, and gathering market feedback.

Responsibilities

  • Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants.
  • Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth.
  • Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time.
  • Plan and execution of day-to-day activities along with the team and review team’s deliverables.
  • Gathering consistent feedback from the market for existing offerings and insights into the competition.
  • Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention.

Qualifications

  • Graduation/ Post Graduation preferred.

Skills

Required:Merchant relationship managementSales and negotiation
Nice to have:Financial product knowledge

Benefits

  • A collaborative output-driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • A solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.
Last updated Jan 16, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance
Company profileWebsite

More open roles at Paytm