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AI Product Manager - PI Platform

Paytm· Central AI
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Hybrid (Bengaluru, Karnataka), Hybrid (Noida, Uttar Pradesh), Hybrid (Mumbai, Maharashtra)Full-timePosted 11mo ago

About the role

Seeking a product management professional to lead the development of an AI Agentic Platform at Paytm, focusing on multi-agent, multi-modal customer interactions, evaluation engines, and safety governance.

Responsibilities

  • Create explainable workflows for multi-agent systems
  • Design and operate evaluation systems for millions of conversations
  • Fine-tuning of language models and deployment workflows
  • Architect low-latency pipelines for text/voice interactions
  • Ensure safety, auditability, and compliance by design
  • Partner with stakeholders including PM, Engineering, Design, Data Scientists, Ops, and Analysts to ship features across business lines
  • Create standards for prompt design, prompt improvement, agent traits, and safety checks
  • Build APIs, SDKs, and runtimes for agent execution
  • Mentor juniors and contribute to platform-wide thought leadership

Qualifications

  • Experience with multi-agent frameworks (AutoGen, LangGraph, Haystack, ReAct, Supervisor-Executor patterns)
  • Background in LLM ops including training, data pipelines, GPU scheduling
  • Experience with Voice & telephony integrations
  • Knowledge of safety model design or compliance frameworks
  • Experience building internal developer platforms or SDKs
  • Proven track record in building loved products

Skills

Required:Multi-agent frameworksLLM operationsVoice & telephony integrationProduct developmentCollaboration & stakeholder management
Nice to have:Safety & compliance frameworks
Last updated Jan 11, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance
Company profileWebsite

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