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Regional Lead – Manager - Paytm Travel (Buses)

Paytm· Business – Travel
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ChennaiOn-rollPosted 11mo ago

About the role

Managing and growing Paytm’s relationships with RTCs and private bus operators to drive revenue, operational performance, and strategic partnerships in the assigned region.

Responsibilities

  • Build, maintain, and expand relationships with RTCs and private bus operators.
  • Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards.
  • Negotiate commission structures, payout terms, and commercial agreements.
  • Own and drive regional revenue targets, load factors, and seat fill rates.
  • Collaborate with central pricing and analytics teams on dynamic pricing strategies.
  • Track revenue leakage, cancellations, and penal charges, working with operators to resolve issues.
  • Benchmark fares, seat inventory, and operator quality against regional competitors.
  • Provide insights on price trends, demand patterns, and consumer behavior.
  • Recommend product/UX changes based on feedback from operators and market observations.
  • Monitor SLA adherence, collaborate with customer support and tech teams to address escalations.
  • Run regular health checks and audits on partner performance and NPS metrics.

Qualifications

  • 5–10 years of experience in bus ticketing, logistics, e-commerce, or B2B travel partnerships.
  • Prior experience working with state transport corporations or regional aggregators is a strong plus.
  • Strong commercial acumen with negotiation experience.
  • Data-savvy: comfortable working with dashboards, Excel, and BI tools to derive insights.
  • Deep understanding of regional travel patterns, fares, and operational intricacies.
  • Excellent communication skills in English and the local regional language.
  • Willingness to travel extensively across the assigned territory.

Skills

Nice to have:Partnership ManagementNegotiationData AnalysisRegional Travel KnowledgeCommunication Skills

Benefits

  • A collaborative output-driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue peruse by increasing cross-sell opportunities.
  • A solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.
Last updated Jan 16, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance
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