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Team Lead-Fraud & Risk operations

Paytm· Finance – Risk
Apply on company site
Bangalore, Karnataka, Noida, Uttar Pradeshfull-timePosted 11mo ago

About the role

Oversee fraud and risk operations by analyzing transaction data, managing alerts, conducting investigations, and coordinating with stakeholders to prevent fraudulent activities in the company's merchant network.

Responsibilities

  • Review and handle alerts triggered based on predefined fraud and risk parameters.
  • Document details, analysis outcomes, and information accurately in the company's system.
  • Analyze gathered information to identify patterns and trends.
  • Provide feedback and insights to internal teams based on gathered information.
  • Analyze transaction data across merchant sites to identify trends and customer behavior.
  • Manage risk cases, including investigation and follow-up within the defined time frame.
  • Refine and improve key risk indicators used in the platform.
  • Identify opportunities to improve data quality, reduce noise, and false positives.
  • Conduct open source searches to find relevant information for investigations.
  • Capture and manage information and documents from internal systems/teams according to bank KYC policies.
  • Perform CDD/EDD of merchants, including periodic review of merchant KYC and line of business.
  • Conduct detailed investigations in adverse/negative transaction surveillance/monitoring.
  • Be flexible to work on rotational shifts.

Qualifications

  • Any Graduate

Skills

Required:Analytical SkillsSQL and MS OfficeCommunication Skills

Benefits

  • A collaborative, output-driven work environment.
  • Peer feedback and support.
  • Respect earned through performance.
Last updated Jan 16, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance
Company profileWebsite

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