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Deputy Manager- Fraud & Risk Operations

Paytm· Finance – Risk
Apply on company site
Noida, Bangalorefull-timePosted 11mo ago

About the role

Conduct review and handle alerts related to fraud and risk, document analysis, monitor fraud prevention activities, manage a team, assist in risk assessments, and improve monitoring systems within Paytm's risk operations.

Responsibilities

  • Conduct Review, Handle the alerts triggered based on the predefined parameters from the Fraud, Risk perspective.
  • Document the details, analysis outcome, information accurately and thoroughly in the company's system.
  • Ensure monitoring of fraud prevention activities of merchant and conduct periodic performance review.
  • Handle a set of Associate / Sr. Associate and ensure BAU is continued inline to the business SOP.
  • Assist in risk assessment of new acquisition of merchants, partners inline to internal & other regulatory guidelines.
  • Maintain risk-based rule alerts below targeted numbers.
  • Review rules and system trends with analytical team.
  • Analyze information to identify patterns and trends.
  • Provide feedback and insights to internal teams.
  • Assist in risk assessment of merchants, projects, enhancements, and onboarding.
  • Engage with product, portfolio, business, and partners for risk-related initiatives.
  • Participate in calls and closure of risk items.
  • Develop proposals, SOPs, and provide inputs on early warning systems.
  • Review exceptions for new merchants and monitor market trends.
  • Ensure regulatory compliance and conduct periodic merchant audits.
  • Manage escalations and stakeholder coordination.
  • Identify opportunities for system improvement and data quality enhancement.
  • Investigate adverse/negative transactions and conduct detailed investigations.
  • Work on alerts, workflows, and management reporting support.
  • Be flexible for rotational shifts.

Qualifications

  • Any Graduate / Postgraduate

Skills

Required:Fraud & Risk AnalysisTeam ManagementStakeholder ManagementSQL & MS Office

Benefits

  • A collaborative program emphasizing technology-driven cohesiveness.
  • 360 feedback from peer teams.
  • Respect earned from peers and managers.
  • Opportunity to be part of India’s largest digital lending ecosystem.
Last updated Jan 16, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance
Company profileWebsite

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