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Key Account Manager / Senior Key Account Manager

Paytm· Sales – Offline Merchants - QR
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Surat, Gujaraton-sitePosted 11mo ago

About the role

Responsible for engaging with premium merchants, meeting sales targets for payment solutions, promoting the brand, resolving merchant grievances, and ensuring customer satisfaction.

Responsibilities

  • Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants.
  • Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth.
  • Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant's grievances and ensure its resolved on time.
  • Plan and execution of day-to-day activities along with the team and review team’s deliverables.
  • Gathering consistent feedback from the market for existing offerings and insights into the competition.
  • Deployment of products and articulation of benefits & best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention.

Qualifications

  • Graduation/ Post Graduation preferred.

Skills

Required:Merchant EngagementSales and Negotiation
Nice to have:Financial Products Knowledge

Benefits

  • A collaborative output-driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • A solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.
Last updated Jan 16, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance
Company profileWebsite

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