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Team Lead - Sales (Offline Merchants - QR)

Paytm· Sales
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Nagpurfull-timePosted 11mo ago

About the role

Leading a team to promote and manage Paytm's QR code and Sound Box solutions for merchants, focusing on growth, market penetration, and customer support in the Nagpur region.

Responsibilities

  • Team Management (Service FSEs) min 15-20.
  • SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related).
  • Material Management from Hub to FSE.(Fwd and Reverse Logistics).
  • Upselling Skill.
  • Analytical and Data Manager.
  • Trainer Mindset.

Skills

Required:Team ManagementCustomer SLA ManagementMaterial ManagementTraining and Development
Nice to have:Upselling SkillsData Analysis
Last updated Jan 16, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

UPI PaymentsMobile RechargeBill PaymentsDTH rechargeTicket BookingPayments & ServicesLoans & Credit CardsInsurance

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