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Technical Director (remote)

Ajax Systems· Business Development Department
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Hybrid (Remote (UK))Full-time, RemotePosted 10mo ago

About the role

Technical Director (remote) leading UK field-based technical teams, owning technical training, product feedback, and collaboration with distributors and installers. Travel up to ~50%.

Responsibilities

  • Developing and growing a team of Technical Managers in the UK.
  • Implementing a comprehensive Ajax Systems training program for the UK market
  • Play a key role in providing product feedback/requests
  • Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
  • Visit key customers as needed, promote and introduce product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s.
  • Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
  • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
  • Analyze customer needs in collaboration with sales departments
  • Create vision, provide direction from own perspective
  • Develop training materials/content for the Technical Sales Training Team
  • Travel around 50% of time

Qualifications

  • 5+ years of experience leading field-based technical teams, ideally in a customer-facing or partner ecosystem environment
  • Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields
  • Strong working knowledge of CCTV, intrusion systems, and fire alarm systems
  • Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems
  • Experience delivering offline and online technical training to technical audiences
  • Excellent presentation, communication, and interpersonal skills
  • Flexible and willing to travel for business trips, trade shows, and other professional events
  • Self-motivated and independent, with an outgoing personality and a proactive approach to work

Skills

Required:Technical team leadershipTechnical training deliveryProduct feedback & roadmap

Benefits

  • AI-assisted hiring process note: not included as a benefit in description.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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Ajax alarm system includes everything you need to protect your property | Professional home security system that combines CCTV, fire alarm and automation

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