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Senior Manager - Research & Insights

Upstox· Research & Insights
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Mumbaifull-timePosted 10mo ago

About the role

Leads research activities to provide strategic and tactical insights for Upstox, managing end-to-end UX research, stakeholder relationships, and team mentorship.

Responsibilities

  • Liaise with stakeholders across Brand, Product, Growth, and other teams to understand business challenges and propose research solutions.
  • Drive strategic and tactical research studies including U&A, triggers and barriers, brand tracks, funnel diagnostics, concept tests, and ad tests.
  • Manage day-to-day research activities, including capturing briefs, designing questionnaires, executing studies, and preparing reports.
  • Share actionable insights with stakeholders through clear presentations.
  • Build and maintain relationships with stakeholder groups and agencies.
  • Collaborate with analytics units and conduct secondary research.
  • Mentor and guide a team of moderators/executives.
  • Manage relationships with agency partners, evaluate new agencies/vendors, and seek solutions to enhance research outcomes.
  • Contribute to building the research ecosystem, disseminate learnings, and foster a consumer-centric culture.

Qualifications

  • Minimum of 10-12 years of relevant research experience across qualitative and quantitative methodologies.
  • 2-3 years in UX research.
  • At least 2-3 years of experience leading a small team.

Skills

Required:Research methodologiesStakeholder managementCommunication and presentation skillsTeam leadership
Last updated Jan 6, 2026. Interested? Apply on the company site.

About Upstox

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