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Sales Engineer, EMEA

Socket· Go-to-Market
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RemoteFull-timePosted 10mo ago

About the role

Sales Engineer role focusing on pre-sales technical demonstrations and post-sales customer success for European enterprise accounts, blending technical engagement with growth and retention across the EMEA region.

Responsibilities

  • Lead technical discussions and product demonstrations tailored to prospect needs
  • Design and execute proofs of concept (POCs) to enable evaluation of Socket
  • Address technical objections, troubleshoot issues, and build customer confidence
  • Translate Socket's capabilities into business value for security and engineering teams
  • Own the success and growth of assigned European enterprise accounts
  • Create and execute success plans aligned to customer goals with clear KPIs
  • Drive feature adoption and expansion opportunities across the customer base
  • Conduct QBRs and renewal discussions
  • Escalate customer feedback to product and engineering teams
  • Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs
  • Contribute to scalable processes and playbooks for European enterprise accounts
  • Provide strategic feedback on market needs and feature requests
  • Support the creation of technical documentation and integration guides

Qualifications

  • 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers
  • 2+ years of experience in customer success, account management, or post-sale technical roles
  • Prior experience in security, developer tools, or SaaS environments
  • Hands-on technical background: prior software engineering, data science, or equivalent role
  • Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python)
  • Understanding of software supply chain security and vulnerability management concepts
  • Ability to read/write basic scripts in Python, JS, or Go
  • Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)
  • RESTful API and integration experience

Skills

Required:Pre-sales and technical demonstrationsPOCs and technical validationCustomer success and post-sales growthSecurity and SaaS domain knowledgeProgramming ecosystems (JavaScript/Python)Scripting (Python/JS/Go)Source controlRESTful APIs

Benefits

  • Market competitive salary bands
  • Meaningful equity program
  • Comprehensive health benefits for you and your family (99% coverage)
  • Flexible time-off, holidays, and winter shutdown to rest & recharge
  • Paid parental leave
  • Remote-first, with quarterly team off-sites
Last updated Sep 30, 2026. Interested? Apply on the company site.

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