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Major Client Advocate, Florida

Peregrine Technologies· Client Advocacy
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Hybrid (Tampa, FL)$125k - $160kfull-timePosted 10mo ago

About the role

Client Advocate responsible for end-to-end ownership of major, enterprise-scale customer relationships, ensuring adoption, measurable outcomes, and long-term value for Peregrine’s AI-enabled platform in public safety and government sectors.

Responsibilities

  • Own all customer relationships throughout the contract for major deployments
  • Act as primary interface between customers and Peregrine’s team
  • Represent voice of the customer to engineers and support updates, workflows, and features
  • Interpret multiple data sources (dashboards, metrics, onsite visits) to optimize platform usage
  • Drive adoption and measurable operational outcomes at executive level
  • Translate technical delivery into sustained adoption, expansion, and long-term value
  • Navigate ambiguity and structure work across large organizations
  • Protect renewals and drive expansion by tracking adoption, usage, and success criteria
  • Lead cross-functional teams without direct authority to achieve outcomes
  • Occasionally travel for onsite engagements within the Tampa region and surrounding areas.

Qualifications

  • 5 to 7 years of experience owning enterprise deployments, implementations, or strategic accounts
  • Experience in large, regulated, public-sector, or mission-critical environments
  • Proven ability to drive adoption and measurable outcomes beyond go-live
  • Strong executive presence and stakeholder management skills
  • Comfort with scope, risk, and complex cross-functional coordination
  • Technical fluency to partner with IT, Product, and Deployment teams
  • Experience supporting renewals and identifying expansion opportunities
  • Experience in public safety, government, or compliance-heavy environments (strongly preferred)
  • Ability to travel ~60% of the time

Skills

Required:Enterprise client managementStakeholder managementChange management

Benefits

  • Annual Salary + Benefits + Equity (if applicable) + Bonus (if applicable)
  • Compensation range: $125,000—$160,000 USD
  • Benefits information available via Peregrine careers page
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Peregrine Technologies

Effective, efficient and easy to use, Peregrine is the real-time public safety and police data management platform that delivers true interoperability.

public safetypolice data managementinteroperability

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