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Director Product Manager - PI Platform

Paytm· Product Management / AI
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Hybrid (Bangalore, Noida)Full-timePosted 10mo ago

About the role

Leading the development of a full-stack AI Agentic Platform to enhance customer, sales, and internal workflows through multi-agent, multi-modal interactions, evaluation engines, and safety and governance features.

Responsibilities

  • Create explainable workflows for multi-agent systems
  • Design and operate evaluation systems for millions of conversations
  • Fine-tuning of language models and deployment workflows
  • Architect low-latency pipelines for text/voice interactions
  • Ensure safety, auditability, and compliance by design
  • Partner with stakeholders including PM, Engineering, Design, Data Scientists, Ops, and Analysts to ship features across business lines
  • Create standards for prompt design, prompt improvement, agent traits, and safety checks
  • Build APIs, SDKs, and runtimes for agent execution
  • Mentor juniors and contribute to platform-wide thought leadership

Qualifications

  • Experience with multi-agent frameworks (AutoGen, LangGraph, Haystack, ReAct, Supervisor-Executor patterns)
  • Background in LLM ops including training, data pipelines, GPU scheduling
  • Experience with Voice & telephony integrations
  • Knowledge of safety model design or compliance frameworks
  • Experience building internal developer platforms or SDKs
  • Proven track record of building loved products in product management, engineering, or data science

Skills

Required:Multi-agent system designEvaluation systems for conversationsLow-latency pipeline architectureSafety, auditability, complianceStakeholder collaboration
Nice to have:LLM fine-tuning and deployment

Benefits

  • Participate in India’s largest digital lending ecosystem
  • Work with a data-rich environment impacting millions of users and merchants
  • Opportunity to build innovative AI products and platforms
Last updated Jan 11, 2026. Interested? Apply on the company site.

About Paytm

Secure & Fast UPI Payments, Recharge Mobile & Pay Bills

Paytm - India’s largest digital payment app makes it secure and seamless to pay using UPI, make bill payments, recharge mobiles, DTH, data card & Metro Card etc anywhere in India.

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