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Associate Product/ Business Analyst

Paytm· Product – Telco
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Noidafull-timePosted 10mo ago

About the role

Support the Telco product team in gathering requirements, documentation, monitoring, testing, and operational tasks related to Telco services, targeting fresh B.E. Electronics & Telecommunications graduates.

Responsibilities

  • Assist in gathering basic business requirements for Telco services.
  • Support documentation of functional specifications and user stories.
  • Learn and contribute to the product lifecycle of assigned services.
  • Monitor performance and health of live Telco services.
  • Assist in initial investigation of operational issues and incidents.
  • Support creation and maintenance of operational documentation.
  • Learn and utilize service monitoring tools and platforms.
  • Participate in testing of new service features or deployments.
  • Contribute to routine daily operations tasks.
  • Collaborate with cross-functional teams (Engineering, QA, Support).
  • Develop understanding of Telco protocols and service delivery.
  • Enhance skills in data analysis, reporting, and troubleshooting.

Qualifications

  • Fresher B.E. Electronics & Telecommunications graduate.

Skills

Required:Requirement GatheringDocumentationProduct LifecyclePerformance MonitoringOperational SupportService TestingCross-functional Collaboration
Nice to have:Telco Protocols & Services

Benefits

  • A collaborative output driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • A solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.
Last updated Jan 11, 2026. Interested? Apply on the company site.

About Paytm

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