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Accounting Success Manager

Rillet· Customer Experience
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Hybrid (San Francisco), Hybrid (New York City)$100k - $150kFull-timePosted 9mo ago

About the role

Rillet is hiring an Accounting Success Manager to own long-term customer relationships, translate accounting needs into automated AI-powered solutions on the Rillet platform, drive adoption, and collaborate cross-functionally to deliver scalable, automated accounting workflows.

Responsibilities

  • Own customer relationships and outcomes: build deep relationships across your customer portfolio, run success plans, and hold recurring meetings to maximize value attainment of Rillet.
  • Apply accounting expertise: bridge the gap between technical product capabilities and customer accounting needs, ensuring solutions meet real-world requirements.
  • Lead with AI fluency: guide customers in adopting AI-powered workflows and getting the most value from the platform, turning complex accounting challenges into automated solutions built on Rillet's AI.
  • Drive platform adoption and expansion: lead trainings to ensure customers are continuously enabled on the platform, advise on process optimization and month-end close efficiency.
  • Cross-functional collaboration: provide front-line customer feedback to founders and Product in close to real-time, triage support issues with Engineering, and ensure smooth account handoff with Implementation.
  • Become a Product Expert: develop deep product expertise in Rillet’s AI-native platform, staying up-to-date on the latest features and functionality.
  • Represent Rillet: be the face of the company with high customer empathy and structured problem-solving to ensure delightful customer interactions.

Qualifications

  • 2+ years of hands-on accounting experience (public audit/assurance or industry GL/Close, Revenue, AP, or Consolidations).
  • Solid understanding of US GAAP and the end-to-end close process — exposure to ASC 606 / revenue recognition is a plus.
  • Proven ability to translate accounting requirements into system configurations and automated workflows.
  • Experience with ERPs (e.g., NetSuite, Intacct) and comfort picking up new finance tools.
  • Bias to action, ownership mindset, and high attention to detail in a fast-moving environment.
  • CPA (active or inactive); prior client-facing/consulting or implementation experience (not required).

Skills

Required:AccountingERP SystemsAI/Automation

Benefits

  • Competitive pay and meaningful equity.
  • Benefits that support you (health, wellbeing, time away from work, family, long-term financial goals).
  • Collaborative, team-driven culture with opportunities to connect through events and company gatherings.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Rillet

The AI-native ERP

Rillet automates majority of month-end close and offers powerful GAAP and investor reporting. The software has built-in revenue recognition, invoicing, and AI-powered accounting.

AI-powered accountingERPai-agents-and-applicationsautomated invoicingfinancial reportingrevenue recognitionwing-list-2026wing-list-2026-mid-stage
Company profileWebsite

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