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Accounting Success Manager - UK

Rillet· Customer Experience
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Hybrid (London)Full-timePosted 2w ago

About the role

Accounting-focused customer success role owning long-term relationships with UK-based customers, delivering AI-driven accounting solutions on Rillet’s platform, and driving platform adoption and value realization.

Responsibilities

  • Own customer relationships and outcomes: Build deep relationships across your customer portfolio, run success plans, and hold recurring meetings to maximize value attainment of Rillet.
  • Deliver unique AI-driven accounting solutions: Translate complex accounting challenges into automated workflows powered by Rillet’s AI platform.
  • Apply accounting expertise: Bridge the gap between technical product capabilities and customer accounting needs, ensuring solutions meet real-world requirements.
  • Drive platform adoption and expansion: Lead trainings to ensure customers are continuously enabled on the platform, advise on process optimization and month-end close efficiency.
  • Cross-functional collaboration: Provide front-line customer feedback to founders and Product in close to real-time, triage support issues with Engineering, and ensure smooth account handoff with Implementation.
  • Become a Product Expert: Develop deep product expertise in Rillet’s AI-native platform, staying up-to-date on the latest features and functionality.
  • Represent Rillet: You’ll be the face of the company and will apply high customer empathy and structured problem-solving to ensure every customer interaction is delightful.

Qualifications

  • 3+ years of hands-on accounting experience (public audit/assurance or industry GL/Close, Revenue, AP, or Consolidations).
  • Understanding of UK GAAP and the end-to-end close process — exposure to IFRS and technical accounting concepts like IFRS 15 / revenue recognition is a plus.
  • Proven ability to translate accounting requirements into system configurations and automated workflows.
  • Experience with ERPs (e.g., NetSuite, Intacct) and comfort with new finance tools.
  • Bias to action, ownership mindset, and high attention to detail in a fast-moving environment.
  • CPA (active or inactive); prior client-facing/consulting or implementation experience is a plus but not required.

Benefits

  • Competitive pay and meaningful equity.
  • Benefits that support you. Competitive benefits designed to support health, wellbeing, time away from work, family, and long-term financial goals.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Rillet

The AI-native ERP

Rillet automates majority of month-end close and offers powerful GAAP and investor reporting. The software has built-in revenue recognition, invoicing, and AI-powered accounting.

AI-powered accountingERPai-agents-and-applicationsautomated invoicingfinancial reportingrevenue recognitionwing-list-2026wing-list-2026-mid-stage
Company profileWebsite

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