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Account Manager

Stedi· Sales
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RemoteFull-timePosted 9mo ago

About the role

Account Manager to own a large segment of Stedi’s fastest growing customers, drive revenue expansion, and act as the face of the relationship. Develop one-off strategies, ensure customer success on the Stedi platform, and identify expansion opportunities through API-driven products and services.

Responsibilities

  • Serve as the primary commercial point of contact for a book of Stedi’s fastest growing customers representing a significant percentage of monthly recurring revenue (MRR).
  • Manage a pipeline of expansion opportunities in Stedi’s CRM to track upsells, cross-sells, renewals, and transaction usage growth.
  • Bring revenue expansion opportunities from ideation through to execution – identifying new expansion use cases, supporting the customer’s technical validation process, addressing pricing and contractual blockers, and ensuring successful product adoption.
  • Interface with customers daily – including executive leadership, product managers, engineers, and ops teams – through Slack, Zoom, email and in-person meetings.
  • Proactively surface product and payer-level usage insights to address issues preventing additional product adoption.
  • Collaborate with solutions engineering, payer operations, data analytics, and leadership to assist in customer engagements.

Qualifications

  • 4+ years of quota-carrying sales, account management, sales engineering, or customer success experience.
  • Strong track record of supporting customers as they adopt and utilize technical API-driven products; experience getting contracts signed.
  • Previous healthcare experience in software companies that sell to payers, providers, revenue cycle management (RCM) businesses, and EHR/practice management systems.
  • Comfort working with technical API products and speaking the product language.
  • Excellent organization and ability to manage many open threads simultaneously; hyper-responsive and thorough.
  • Desire to become the customer’s trusted advisor and help customers innovate on the platform to drive business outcomes.
  • Low ego; willingness to do small tasks and work hard to generate revenue.
  • Ability to move fast, communicate progress clearly, and proactively seek help when needed.

Skills

Required:Quota-carrying sales / account managementHealthcare industry experienceTechnical API products
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Stedi

The only programmable healthcare clearinghouse

Stedi is the only programmable healthcare clearinghouse. We offer modern, AI-ready APIs for eligibility checks, claims, transaction enrollment, and more.

healthcareAPIssoftwarehealth tech
Company profileWebsite

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