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IT Support Engineer

Welocalize· Technology
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Noida, India, Gurgaon, Indiafull-timePosted 8mo ago

About the role

Provides IT support for employees across multiple locations, managing hardware, software, and user systems, with a focus on Windows and MacOS support, enterprise system management, and remote team collaboration.

Responsibilities

  • Provide professional IT support and timely resolution through the Zendesk ticketing system.
  • Provide in depth desktop and OS support (Windows and MacOS).
  • Laptop provisioning (purchasing, replacements, warranty repairs, returns).
  • Provide user support across company enterprise systems including Microsoft 365, Entra and Exchange Online.
  • User and endpoint management through Microsoft 365, AutoPilot, InTune, Entra and Endpoint Manager admin centers.
  • Mobile Device Management (MDM) through Microsoft Intune, Jamf and Mosyle.
  • All other aspects of IT support such as hardware/software purchasing and management, inventory, and asset tracking.

Qualifications

  • Bachelor’s degree, or equivalent work experience, preferably in Computer Science or IT/IS.
  • IT certifications an advantage.

Skills

Required:IT supportDesktop SupportEnterprise System Management
Nice to have:Mobile Device ManagementNetworking fundamentals
Last updated Apr 1, 2026. Interested? Apply on the company site.

About Welocalize

Bridging language & AI to power global success.

Bridging language & AI to power global success. Our expertise in localization & AI data ensures scalable solutions for businesses worldwide.

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