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Enterprise AI Strategist, Deepgram for Restaurants

Deepgram· Operations
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Hybrid (San Francisco, CA)Full-timePosted 8mo ago

About the role

Enterprise AI Strategist role focused on in-market customer deployments for the Deepgram for Restaurants product, owning end-to-end AI implementations and driving adoption, expansion, and ROI across enterprise deployments.

Responsibilities

  • Deeply understand our customers business – even better than they do – and be an expert on Deepgram’s product offerings.
  • Partner with our Sales, Product, and Engineering to scope, build, and ship AI agents that handle thousands of customer interactions a day.
  • Serve as the primary point of contact for large enterprise stakeholders and ensure flawless delivery of complex AI solutions across enterprise deployments
  • Monitor performance, adoption, and feedback from live deployments
  • Translate field insights into actionable product requirements for eng/AI teams
  • Help define and refine ROI metrics that drive large expansion deals

Qualifications

  • Strong customer-facing instincts: can manage corporate relationships and can anticipate and avoid issues, deftly de-escalate problems, and build confidence and evangelical support from customer decision makers
  • Deep curiosity and operational empathy — loves to spend time in-store where the magic happens and you think of yourself as an AI user anthropologist
  • Although this is not explicitly a product management role, you have a product management “vibe” and any engineer interfacing with you would think you are a product manager
  • High slope: Learns fast, goes beyond role boundaries, thrives in ambiguity, play maker orientation, focus on doing what is right, intense need to win

Skills

Required:Customer-facing relationship managementAI product understandingCross-functional collaborationStakeholder management
Nice to have:In-store/field operational empathy

Benefits

  • Medical, dental, vision benefits
  • Annual wellness stipend
  • Mental health support
  • Life, STD, LTD Income Insurance Plans
  • Unlimited PTO
  • Generous paid parental leave
  • Flexible schedule
  • 12 Paid US company holidays
  • Quarterly personal productivity stipend
  • One-time stipend for home office upgrades
  • 401(k) plan with company match
  • Tax Savings Programs
  • Learning / Education stipend
  • Participation in talks and conferences
  • Employee Resource Groups
  • AI enablement workshops / sessions
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Deepgram

Building foundational AI for speech transcription and understanding.

Deepgram is a foundational AI company on a mission to understand human language. We give any developer access to the most advanced speech AI transcription and understanding with just an API call. Our models deliver the fastest, most accurate transcription alongside contextual features like summarization, sentiment analysis, and topic detection. Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio 🌎 Transcribe in dozens of languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference Deepgram is a proud NVIDIA partner and Y Combinator company, and we recently completed a $72M Series B to define the future of AI Speech Understanding, making us the most-funded speech AI company at its stage.

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