Forward Deployed Engineer
About the role
Arva AI is seeking a Forward Deployed Engineer to lead customer deployments, build in the field, and translate customer needs into product insights and roadmap inputs. In-person role in Central London with visa sponsorship available.
Responsibilities
- Own customer deployments from first engagement through implementation, launch, and post-go-live iteration.
- Build, customise, and iterate workflows and integrations directly in customer environments.
- Act as the technical face of Arva AI with customers, deeply understanding their compliance processes and constraints.
- Translate customer problems into concrete product requirements, backed by evidence and clear specifications.
- Deliver end-to-end deployments, from problem framing and solution design to implementation and go-live.
- Rapidly ship workflows, configurations, and integrations directly with customers, iterating fast based on real usage and feedback.
- Work closely with customer stakeholders to deeply understand their operational pain points and success criteria.
- Synthesize customer learnings into actionable insights for the product and engineering teams, influencing roadmap priorities.
- Configure and integrate Arva AI into customer systems, ensuring reliability, performance, and trust.
- Continuously refine deployed solutions to improve accuracy, usability, and customer impact, preventing regressions and edge-case failures.
- Partner closely with product, engineering, and leadership to align customer outcomes with long-term platform strategy.
Qualifications
- 3+ years in a software, solutions, or forward-deployed engineering role, ideally customer-facing.
Skills
Benefits
- Work from anywhere in the world for 4 weeks a year, in addition to regular team off-sites.
- Competitive salary and equity package, with bi-annual salary review and yearly performance-based equity refresh.
About Arva AI
AI Agents to scale AML, KYB and KYC operations
Banks and fintechs have large teams of human analysts who conduct manual checks and reviews. We replace those human compliance analysts with AI agents that automate 80% of the manual work for faster and more compliant financial crime (AML) reviews. Our first three products are: Screening AI (discount 91% of screening alerts), KYB/C AI (speed up onboarding), Transaction Monitoring AI (handle AML transaction monitoring alerts) Our end goal is to have a whole suite of AI workers that can handle manual compliance work for banks and fintechs. A $24B opportunity in the US alone.
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